Global Document Capture Software Market Size, Share, and Trends Analysis Report – Industry Overview and Forecast to 2032

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Global Document Capture Software Market Size, Share, and Trends Analysis Report – Industry Overview and Forecast to 2032

  • ICT
  • Jul 2024
  • Global
  • 350 Pages
  • No of Tables: 220
  • No of Figures: 60
  • Author : Megha Gupta

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Global Document Capture Software Market

Market Size in USD Billion

CAGR :  % Diagram

Bar chart comparing the Global Document Capture Software Market size in 2024 - 9.57 and 2032 - 24.83, highlighting the projected market growth. USD 9.57 Billion USD 24.83 Billion 2024 2032
Diagram Forecast Period
2025 –2032
Diagram Market Size (Base Year)
USD 9.57 Billion
Diagram Market Size (Forecast Year)
USD 24.83 Billion
Diagram CAGR
%
Diagram Major Markets Players
  • KOFAX INC.
  • KnowledgeLake
  • IBM
  • Eastman Kodak Company
  • Hyland SoftwareInc. and its affiliates

Global Document Capture Software Market Segmentation, By Deployment Type (On-Premise, Cloud, and Hybrid), Solution (Cognitive Capture, Mobile Capture, Multiple-Channel Capture, and Others), Organization Site (Large Enterprise, Small and Medium Enterprise), Industry (Telecom and IT, Banking, Transportation and Logistics, Financial Services and Insurance, Retail, Healthcare, Energy, and Others) - Industry Trends and Forecast to 2032

Document Capture Software Market Z

What is the Global Document Capture Software Market Size and Growth Rate?

  • The global document capture software market size was valued at USD 9.57 billion in 2024 and is expected to reach USD 24.83 billion by 2032, at a CAGR of 12.65% during the forecast period
  • Enterprise content management (ECM) utilizes document capture software to manage the lifecycle of information within organizations. It involves capturing, storing, managing, and delivering content and documents related to business processes
  • Document capture software plays a crucial role in ECM by automating the capture of documents from various sources such as scanners, emails, and digital files. It facilitates the conversion of physical documents into digital formats through technologies such as OCR and intelligent data extraction

What are the Major Takeaways of Document Capture Software Market?

  • Various industries, such as healthcare, finance, and legal sectors, are bound by stringent regulations that mandate secure document handling, storage, and retrieval practices. Document capture software helps organizations meet these requirements by ensuring accurate capture, classification, and secure storage of sensitive information
  • Features such as audit trails, encryption, and access controls enhance data security and compliance with regulations such as GDPR, HIPAA, and SOX. As regulatory scrutiny increases globally, businesses increasingly rely on document capture solutions to mitigate risks, avoid penalties, and maintain operational integrity while managing their document-intensive workflows efficiently
  • North America dominated the document capture software market with the largest revenue share of 42.3% in 2024, driven by the rising need for automated document processing, growing digital transformation initiatives, and increased focus on operational efficiency across industries such as BFSI, healthcare, and government
  • Asia-Pacific Document Capture Software market is expected to register the fastest CAGR of 9.8% from 2025 to 2032, driven by rapid digitalization, increasing IT infrastructure development, and growing demand for workflow automation in countries such as China, India, and Japan
  • The Cognitive Capture segment accounted for the largest market revenue share of 39.2% in 2024, driven by the rising demand for AI-powered solutions that enhance accuracy, automate data extraction, and handle unstructured documents efficiently

Report Scope and Document Capture Software Market Segmentation

Attributes

Document Capture Software Key Market Insights

Segments Covered

  • By Deployment Type: On-Premise, Cloud, and Hybrid
  • By Solution: Cognitive Capture, Mobile Capture, Multiple-Channel Capture, and Others
  • By Organization Site: Large Enterprise, Small and Medium Enterprise
  • By Industry: Telecom and IT, Banking, Transportation and Logistics, Financial Services and Insurance, Retail, Healthcare, Energy, and Others

Countries Covered

North America

  • U.S.
  • Canada
  • Mexico

Europe

  • Germany
  • France
  • U.K.
  • Netherlands
  • Switzerland
  • Belgium
  • Russia
  • Italy
  • Spain
  • Turkey
  • Rest of Europe

Asia-Pacific

  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Australia
  • Thailand
  • Indonesia
  • Philippines
  • Rest of Asia-Pacific

Middle East and Africa

  • Saudi Arabia
  • U.A.E.
  • South Africa
  • Egypt
  • Israel
  • Rest of Middle East and Africa

South America

  • Brazil
  • Argentina
  • Rest of South America

Key Market Players

  • KOFAX INC. (U.S.)
  • KnowledgeLake (U.S.)
  • IBM (U.S.)
  • Eastman Kodak Company (U.S.)
  • Hyland Software, Inc. and its affiliates (U.S.)
  • Ephesoft Inc. (U.S.)
  • Dell (U.S.)
  • DocStar (U.S.)
  • CAPSYS Technologies, Inc. (U.S.)
  • Artsyl Technologies, Inc. (Canada)
  • 3D Systems, Inc. (U.S.)
  • HEXAGON (Sweden)
  • Dassault Systèmes (France)
  • Siemens (Germany)
  • SolidCAM Ltd. (Germany)
  • DP Technology Corp (U.S.)

Market Opportunities

  • Rising Technological Advancement
  • Growing Strategic Collaborations

Value Added Data Infosets

In addition to the insights on market scenarios such as market value, growth rate, segmentation, geographical coverage, and major players, the market reports curated by the Data Bridge Market Research also include in-depth expert analysis, pricing analysis, brand share analysis, consumer survey, demography analysis, supply chain analysis, value chain analysis, raw material/consumables overview, vendor selection criteria, PESTLE Analysis, Porter Analysis, and regulatory framework.

What is the Key Trend in the Document Capture Software Market?

  • A significant and rapidly evolving trend in the global document capture software market is the increasing integration of artificial intelligence (AI) and advanced automation technologies to streamline document processing and data extraction. This evolution is significantly enhancing organizational efficiency, accuracy, and workflow management across industries
    • For instance, Kofax, a leading player in the market, has integrated AI-powered capabilities into its document capture software, enabling intelligent classification, automated data extraction, and real-time validation of documents. Similarly, IBM's Datacap solution leverages AI to improve document recognition accuracy and seamlessly integrates with enterprise content management systems
  • AI-enabled document capture software provides features such as self-learning algorithms that enhance data capture accuracy over time, reduce manual intervention, and improve the processing of unstructured or semi-structured documents. In addition, automation allows for real-time processing and faster turnaround times, particularly beneficial for industries such as banking, healthcare, and legal services
  • The seamless integration of document capture software with other enterprise systems, including ERP, CRM, and cloud storage platforms, enables centralized data management, ensuring consistent and accessible information across departments
  • Companies such as KnowledgeLake are launching AI-driven, cloud-based document capture software solutions that offer intelligent automation, improved compliance, and secure access to information, reflecting the rising demand for digitization and operational efficiency
  • The growing reliance on AI-powered, intelligent document capture solutions is reshaping organizational workflows, improving productivity, and supporting the broader digital transformation across industries

What are the Key Drivers of Document Capture Software Market?

  • The increasing need for streamlined document management, improved data accuracy, and operational efficiency is a major driver propelling the demand for document capture software globally
    • For instance, in May 2024, Hyland Software announced enhancements to its document capture platform, introducing AI-powered tools for automated data extraction and secure information handling, aimed at improving enterprise document workflows
  • The rising adoption of digital transformation initiatives, particularly in banking, healthcare, and government sectors, is fueling market growth, as organizations seek to reduce paper-based processes, enhance compliance, and improve data accessibility
  • In addition, the growing volume of unstructured data and the need for secure, automated document processing are making document capture software an essential component of enterprise IT infrastructure
  • The convenience of automated data capture, real-time processing, and seamless integration with existing business applications are key factors accelerating adoption. The trend toward remote work and the need for secure, digital access to business information further support market expansion across industries

Which Factor is challenging the Growth of the Document Capture Software Market?

  • Concerns regarding data privacy, security vulnerabilities, and regulatory compliance present significant challenges to the broader adoption of document capture software, particularly among industries handling sensitive information
  • High-profile incidents of data breaches and security flaws in document management systems have raised concerns among businesses, making some hesitant to adopt cloud-based or AI-driven capture solutions
  • Leading vendors such as IBM and Kofax emphasize advanced encryption, secure authentication, and compliance with data protection regulations such as GDPR to mitigate these concerns and build trust with enterprise customers
  • Furthermore, the high initial costs associated with implementing advanced Document Capture Software, particularly AI-enabled or cloud-integrated solutions, can be a barrier for small and medium-sized enterprises (SMEs) or organizations in developing regions. Basic document scanning tools are affordable, but premium features such as intelligent character recognition (ICR), AI-driven validation, and workflow automation often come at a higher price point
  • While the overall cost of ownership is gradually decreasing, price sensitivity and integration complexities can still hinder adoption, especially among organizations with limited technical expertise or budget constraints
  • Overcoming these challenges through scalable, cost-effective solutions, enhanced security measures, and improved user education will be essential for sustained growth and wider adoption of document capture software in the coming years

How is the Document Capture Software Market Segmented?

The market is segmented on the basis of deployment type, solution, organization size, and industry.

  • By Deployment Type

On the basis of deployment type, the document capture software market is segmented into On-Premise, Cloud, and Hybrid. The On-Premise segment dominated the document capture software market, holding the largest market revenue share of 48.5% in 2024, driven by the preference for enhanced data control, security, and compliance, especially among industries handling sensitive information such as finance and healthcare. Enterprises prioritize on-premise solutions to ensure data sovereignty and to meet stringent regulatory requirements.

The Cloud segment is anticipated to witness the fastest growth rate of 23.6% from 2025 to 2032, supported by growing demand for scalable, cost-effective solutions that offer remote accessibility, real-time collaboration, and seamless integration with other cloud-based platforms. The increasing focus on digital transformation and the flexibility offered by cloud deployments are further driving adoption across organizations of all sizes.

  • By Solution

On the basis of solution, the document capture software market is segmented into cognitive capture, mobile capture, multiple-channel capture, and Others. The Cognitive Capture segment accounted for the largest market revenue share of 39.2% in 2024, driven by the rising demand for AI-powered solutions that enhance accuracy, automate data extraction, and handle unstructured documents efficiently. Organizations are increasingly leveraging cognitive capture to reduce manual processing and improve data-driven decision-making.

The Mobile Capture segment is expected to witness the fastest CAGR from 2025 to 2032, fueled by growing mobile device penetration and the need for on-the-go document processing, particularly among field workers and remote employees. Mobile capture solutions enable real-time data collection, enhancing workflow efficiency across industries such as logistics, retail, and financial services.

  • By Organization Size

On the basis of organization size, the document capture software market is segmented into Large Enterprise and Small and Medium Enterprise (SME). The Large Enterprise segment dominated the market, capturing the largest revenue share of 62.7% in 2024, due to the higher adoption of advanced document processing solutions, integration with enterprise IT systems, and the need for scalability and robust security.

The SME segment is anticipated to grow at the fastest CAGR from 2025 to 2032, driven by increasing awareness of digital transformation benefits, affordability of cloud-based document capture solutions, and the need for streamlined, paperless operations. SMEs are adopting user-friendly, cost-effective solutions to improve efficiency and stay competitive.

  • By Industry

On the basis of industry, the document capture software market is segmented into Telecom and IT, Banking, Transportation and Logistics, Financial Services and Insurance, Retail, Healthcare, Energy, and Others. The Banking segment accounted for the largest market revenue share of 29.4% in 2024, attributed to the sector's stringent compliance requirements, the need for secure document processing, and growing emphasis on digitization to enhance operational efficiency.

The Healthcare segment is expected to witness the fastest growth rate from 2025 to 2032, driven by the increasing demand for efficient document management, regulatory compliance, and improved patient data handling. Rising adoption of electronic health records (EHR) and AI-powered document processing in healthcare facilities further supports market growth in this sector.

Which Region Holds the Largest Share of the Document Capture Software Market?

  • North America dominated the document capture software market with the largest revenue share of 42.3% in 2024, driven by the rising need for automated document processing, growing digital transformation initiatives, and increased focus on operational efficiency across industries such as BFSI, healthcare, and government
  • Enterprises in the region value the ability of document capture software to streamline workflows, reduce manual processing errors, and enhance regulatory compliance, leading to widespread adoption across both large enterprises and SMEs
  • The demand is further fueled by high IT infrastructure maturity, strong adoption of cloud technologies, and growing reliance on AI-driven document management solutions, positioning North America as a leader in document capture software innovation and implementation

U.S. Document Capture Software Market Insight

The U.S. document capture software market accounted for the largest revenue share in 2024 within North America, driven by the rapid digitization of business processes, the growing shift towards paperless operations, and the increasing need for data accuracy in regulatory environments. Organizations are heavily investing in AI-enabled, cloud-based document capture software to improve operational agility, enhance document security, and optimize workflows. The rising integration of capture solutions with existing enterprise content management (ECM) systems and growing emphasis on automation further contribute to market expansion in the U.S.

Europe Document Capture Software Market Insight

The Europe document capture software market is projected to grow at a notable CAGR throughout the forecast period, supported by strict data privacy regulations such as GDPR, the demand for enhanced data management, and the growing adoption of intelligent automation in businesses. The need to improve document security, coupled with rising digitalization across industries such as banking, healthcare, and retail, is accelerating the adoption of document capture software. The region is witnessing increased deployment in both established enterprises and small businesses seeking efficient, compliant document processing solutions.

U.K. Document Capture Software Market Insight

The U.K. document capture software market is expected to grow at a significant CAGR during the forecast period, driven by the ongoing push for digital transformation across public and private sectors. Rising concerns around data security, along with the need for efficient, automated document workflows, are prompting organizations to adopt intelligent document capture software. The country's strong regulatory environment and emphasis on paperless processes, coupled with advancements in AI and cloud technologies, are anticipated to further fuel market growth.

Germany Document Capture Software Market Insight

The Germany document capture software market is forecast to expand at a steady CAGR during the coming years, driven by the country's focus on technological innovation, automation, and data privacy. German enterprises are increasingly adopting document capture software to support efficient document workflows, ensure regulatory compliance, and integrate with broader digital initiatives such as Industry 4.0. The demand is particularly strong in manufacturing, banking, and healthcare sectors, with AI-driven, scalable solutions gaining popularity.

Which Region is the Fastest Growing Region in the Document Capture Software Market?

Asia-Pacific document capture software market is expected to register the fastest CAGR of 9.8% from 2025 to 2032, driven by rapid digitalization, increasing IT infrastructure development, and growing demand for workflow automation in countries such as China, India, and Japan. The region's expanding middle class, government initiatives promoting paperless processes, and increased awareness of the benefits of intelligent document capture solutions are boosting adoption across industries.

Japan Document Capture Software Market Insight

The Japan document capture software market is gaining traction, supported by the country's advanced technological landscape, emphasis on automation, and growing demand for operational efficiency in both public and private sectors. With an aging workforce and increasing focus on streamlining document management processes, Japanese businesses are adopting intelligent document capture software to reduce manual intervention and improve data accuracy. Integration with AI and other smart technologies is further driving market growth.

China Document Capture Software Market Insight

The China document capture software market accounted for the largest revenue share in the Asia-Pacific region in 2024, fueled by the country's robust digital infrastructure, large-scale enterprise adoption, and growing demand for AI-enabled document processing solutions. The push for smart city initiatives, strong domestic software vendors, and the rising need for efficient document workflows in industries such as finance, logistics, and government are key factors propelling the market. China's rapidly expanding economy and increasing focus on automation present significant growth opportunities for document capture software providers.

Which are the Top Companies in Document Capture Software Market?

The document capture software industry is primarily led by well-established companies, including:

  • KOFAX INC. (U.S.)
  • KnowledgeLake (U.S.)
  • IBM (U.S.)
  • Eastman Kodak Company (U.S.)
  • Hyland Software, Inc. and its affiliates (U.S.)
  • Ephesoft Inc. (U.S.)
  • Dell (U.S.)
  • DocStar (U.S.)
  • CAPSYS Technologies, Inc. (U.S.)
  • Artsyl Technologies, Inc. (Canada)
  • 3D Systems, Inc. (U.S.)
  • HEXAGON (Sweden)
  • Dassault Systèmes (France)
  • Siemens (Germany)
  • SolidCAM Ltd. (Germany)
  • DP Technology Corp (U.S.)

What are the Recent Developments in Global Document Capture Software Market?

  • In March 2025, Rossum Ltd. introduced its Marketplace for Document AI Skills, allowing users to integrate task-specific AI models tailored for industry-focused documents. The marketplace offers specialized modules for processing logistics documents, healthcare forms, and tax receipts. This modular approach provides businesses with greater flexibility to customize document automation workflows, further strengthening Rossum's reputation for delivering adaptable and industry-ready intelligent document processing solutions
  • In February 2025, ABBYY launched a significant upgrade to its Vantage platform, introducing AI-powered "skills" specifically designed for industries such as insurance, logistics, and banking. These pre-trained document understanding models enable organizations to automate processes such as extracting data from policy forms, shipping labels, and KYC documents with minimal customization. This development reinforces ABBYY's position as a leader in delivering vertical-specific automation solutions that enhance operational efficiency
  • In July 2024, Kofax Inc. enhanced its TotalAgility intelligent automation platform by adding deeper integrations with Microsoft Azure and Salesforce. The update features a new document ingestion engine powered by layout-independent AI models, capable of extracting data from complex, unstructured formats such as legal letters and contracts. These improvements solidify Kofax's leadership in serving regulated industries by providing tools that help clients achieve higher compliance and reduce operational costs

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Research Methodology

Data collection and base year analysis are done using data collection modules with large sample sizes. The stage includes obtaining market information or related data through various sources and strategies. It includes examining and planning all the data acquired from the past in advance. It likewise envelops the examination of information inconsistencies seen across different information sources. The market data is analysed and estimated using market statistical and coherent models. Also, market share analysis and key trend analysis are the major success factors in the market report. To know more, please request an analyst call or drop down your inquiry.

The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market and primary (industry expert) validation. Data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Patent Analysis, Pricing Analysis, Company Market Share Analysis, Standards of Measurement, Global versus Regional and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts.

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Frequently Asked Questions

The Document Capture Software Market Will be worth USD 22.05 billion by 2031
The Growth Rate of the Document Capture Software Market will be 12.65% by 2031
the major companies in the Document Capture Software Market are KOFAX INC, KnowledgeLake, IBM, Eastman Kodak Company, Hyland Software, Inc. and its affiliates, Ephesoft Inc., Dell, DocStar, CAPSYS Technologies, Inc., Artsyl Technologies, Inc., 3D Systems, Inc, HEXAGON, Dassault Systèmes, Siemens, SolidCAM Ltd, and DP Technology Corp Etc.
The deployment type, solution, organization site, and industry are the factors on which the Document Capture Software Market research is based on.
The major data pointers of the Document Capture Software Market are consumption volumes, production sites and volumes, import export analysis, price trend analysis, cost of raw materials, and downstream and upstream value chain analysis.
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