- In February 2021, Nuance announced the acquisition of Saykara, Inc., a like-minded startup focused on developing a mobile AI assistant to automate clinical documentation for physicians. The acquisition underscores Nuance's ongoing expansion of the market and technical leadership that further leads to the growth of the communication and technical sector
- In January 2020, Google launched Meena, an AI chatbot. It is a multi-turn open-domain chatbot trained end-to-end on data mining. The neutral network of Meena contains about 2.6 billion parameters
- In January 2020, QliqSOFT, specializing in secure, HIPAA-compliant clinical communication solutions, announced the launch of its healthcare chatbot platform, Quincy. Quincy offers chatbot templates that address care-specific use cases, including pre-configured intents and dialogue flows or customized chatbots that can be built to suit unique customer needs
- In April 2020, the WHO launched a Facebook Messenger version of its WHO Health Alert platform that offers instant and accurate information about COVID-19 via Facebook's global reach
Frequently Asked Questions
The market is segmented based on Global Chatbot Market Segmentation, By Type (Standalone, Web Based, Messenger Based/Third Party), Product (Artificial Intelligence, Human Intelligence, Marketing), Organizational Size (Small Enterprise, Medium Enterprise and Large Enterprise), Application (Bots For Service, Bots For Social Media, Bots For Payment/Order Processing, Bots For Marketing and Others), End-Use (Healthcare, Retail, Banking Financial Services and Insurance (BFSI), Media and Entertainment, Travel and Tourism, E-commerce and Others) – Industry Trends and Forecast to 2031
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The Global Chatbots Market size was valued at USD 5.34 USD Billion in 2023.
The Global Chatbots Market is projected to grow at a CAGR of 22.1% during the forecast period of 2024 to 2031.
The major players operating in the market include , Aivo LLC , Artificial Solutions , Creative Virtual , Inbenta Holdings , IBM , eGain Corporation , Nuance Communications , Google , Amazon Web Services , smartbots , Contus , CogniCor Technologies , Conversica , Kevit , Anboto , Cyfuture India Pvt. ,.
The market report covers data from the U.S., Canada, Mexico, Brazil, Argentina, Rest of South America, Germany, France, Italy, U.K., Belgium, Spain, Russia, Turkey, Netherlands, Switzerland, Rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, U.A.E, Saudi Arabia, Egypt, South Africa, Israel, Rest of Middle East and Africa.
