Us Retail Service Market
市场规模（十亿美元）
CAGR :
% 
 Forecast Period |
2024 –2031 |
 Market Size (Base Year) |
USD 14.17 Billion |
 Market Size (Forecast Year) |
USD 28.83 Billion |
 CAGR |
% |
| Major Markets Players |
>美国零售服务市场，按服务（咨询与培训、安装与集成、支持与维护）、应用（杂货、百货、时尚/特色、燃料与便利、酒店、餐厅、旅游、娱乐等）划分 - 行业趋势和预测到 2031 年。
美国零售服务市场分析和规模
美国零售服务市场受到多种因素的推动，包括对自动化和效率的需求增加、向无现金支付的日益转变以及明显的劳动力短缺。然而，对数字支付日益增长的安全担忧以及高额的初始投资加上隐性成本对市场增长构成了重大制约。尽管如此，市场仍呈现出由技术进步推动的机遇，实现了数据驱动的优化和全渠道整合。尽管存在这些机遇，但挑战依然存在，例如处理某些物品的困难以及客户对自助结账流程的抵制，需要创新的解决方案来有效解决这些问题。
Data Bridge Market Research分析，美国零售服务市场价值预计将从2023年的141.7亿美元增至2031年的288.3亿美元，2024年至2031年预测期内的复合年增长率为9.6%。
|
报告指标 |
细节 |
|
预测期 |
2024 至 2031 年 |
|
基准年 |
2023 |
|
历史岁月 |
2022（可定制为 2016 – 2021） |
|
定量单位 |
收入（十亿美元） |
|
涵盖的领域 |
服务（咨询与培训、安装与集成、支持与维护）、应用（杂货、百货、时尚/专业、燃料与便利、酒店、餐厅、旅游、娱乐等） |
|
涵盖的市场参与者 |
NCR Voyix Corporation、HCL Technologies Limited、ExlService Holdings, Inc.、Wipro、Aspire Systems、Fujitsu、Infosys Limited、CGI Inc.、Diebold Nixdorf, Incorporated、Oracle、Retail Services Group、Accenture 和 Deloitte 等 |
市场定义
美国零售服务市场涵盖了广泛的产品，以满足全国零售企业的不同需求。该市场包括旨在提高零售企业运营效率、客户体验和战略决策的咨询和培训服务。此外，安装和集成服务在将先进技术（如销售点系统、库存管理软件和客户关系管理解决方案）无缝应用到零售运营中方面发挥着关键作用。与这些服务相辅相成的是支持和维护服务，它们对于确保零售系统和技术的持续功能和最佳性能至关重要，从而使企业能够适应不断发展的市场需求并保持竞争优势。这些组成部分共同构成了美国零售服务市场不可或缺的一部分，满足了不断变化的商业环境中零售商的多方面需求。
美国零售服务市场动态
本节旨在了解市场驱动因素、优势、机遇、限制和挑战。下面将详细讨论所有这些内容：
司机
- 技术飞速进步
人工智能和物联网增强了客户体验并优化了运营，零售服务的需求持续增长。专门从事咨询和培训以及安装和集成的服务提供商在帮助零售商应对技术创新的复杂性和释放先进零售解决方案的全部潜力方面发挥着关键作用，从而推动了美国零售服务市场的增长
克制
- 政府规章制度
美国商会称，政府限制已经影响到美国的自由企业，尤其是加重了小企业的负担。据估计，联邦法规每年造成的成本高达 1.9 万亿美元，包括直接支出、生产力损失和价格上涨。
机会
-
智能零售解决方案的出现
服务提供商可以通过提供集成服务和针对零售商的咨询服务，从日益增长的尖端技术需求中获利，这些技术可以改善购物体验、提高运营效率并促进企业增长。通过利用他们的经验并实施战略方法，服务提供商可以将自己确立为智能零售发展的可靠盟友。因此，在美国零售服务领域，智能零售解决方案的兴起为服务提供商提供了一些强大的机会。
挑战
- 熟练劳动力短缺和劳动力管理
随着技术进步和消费者偏好的变化，零售业格局不断演变，零售商越来越依赖熟练劳动力来推动创新、提升客户体验和优化运营。然而，熟练劳动力的短缺，加上劳动力管理的挑战，对零售服务市场的增长和可持续性构成了威胁。
最新动态
- 2024 年 4 月，Board 和 CGI 深化北美合作伙伴关系，将 CGI 的咨询服务与 Board 的 AI 驱动规划软件相结合，以实现财务和运营转型。借助 Board 的创新解决方案，CGI 改善了零售服务交付，专注于供应链优化和商品规划，提高了运营效率
- 2023 年 4 月，Infosys Limited 与 Walmart Commerce Technologies 合作，通过无缝的全渠道体验增强零售服务能力，简化客户体验并提高门店员工效率。这巩固了 Infosys 在零售技术解决方案领域的领先地位
美国零售服务市场范围
美国零售服务市场根据服务和应用分为两个显著的部分。
服务
- 咨询与培训
- 安装与集成
- 支持与维护
根据服务，美国零售服务市场分为咨询和培训、安装和集成以及支持和维护。
应用
- 杂货店
- 百货
- 时尚/特色
- 燃料与便利
- 酒店业
- 餐厅
- 旅行
- 娱乐
- 其他的
根据应用，美国零售服务市场分为杂货、百货、时尚/特色、燃料和便利、酒店、餐厅、旅游、娱乐和其他。
竞争格局和美国零售服务市场份额分析
美国零售服务市场竞争格局提供了竞争对手的详细信息。详细信息包括公司概况、公司财务状况、产生的收入、市场潜力、研发投资、新市场计划、生产基地和设施、公司优势和劣势、产品发布、产品批准、产品宽度和广度、应用主导地位以及产品类型生命线曲线。以上提供的数据点仅与公司对美国零售服务市场的关注有关。
市场上的一些主要参与者包括 NCR Voyix Corporation、HCL Technologies Limited、ExlService Holdings, Inc.、Wipro、Aspire Systems、Fujitsu、Infosys Limited、CGI Inc.、Diebold Nixdorf, Incorporated、Oracle、Retail Services Group、Accenture 和 Deloitte 等。
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目录
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 OVERVIEW OF U.S. RETAIL SERVICE MARKET
1.4 CURRENCY AND PRICING
1.5 LIMITATIONS
1.6 MARKETS COVERED
2 MARKET SEGMENTATION
2.1 MARKETS COVERED
2.2 GEOGRAPHICAL SCOPE
2.3 YEARS CONSIDERED FOR THE STUDY
2.4 DBMR TRIPOD DATA VALIDATION MODEL
2.5 MULTIVARIATE MODELLING
2.6 SERVICE TIMELINE CURVE
2.7 MARKET APPLICATION COVERAGE GRID
2.8 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS
2.9 DBMR MARKET POSITION GRID
2.1 SECONDARY SOURCES
2.11 ASSUMPTIONS
3 EXECUTIVE SUMMARY
4 PREMIUM INSIGHTS
4.1 U.S. RETAIL SERVICE MARKET, COMPANY LANDSCAPE BY APPLICATION
4.1.1 COMPANY SHARE ANALYSIS: BY GROCERY
4.1.2 COMPANY SHARE ANALYSIS: GENERAL MERCHANDISE
4.1.3 COMPANY SHARE ANALYSIS: FASHION SPECIALITY
4.1.4 COMPANY SHARE ANALYSIS: FUEL & CONVENIENCE
4.1.5 COMPANY SHARE ANALYSIS: HOSPITALITY
4.1.6 COMPANY SHARE ANALYSIS: TRAVEL
4.1.7 COMPANY SHARE ANALYSIS: ENTERTAINMENT
4.1.8 COMPANY SHARE ANALYSIS: RESTRURANT
5 MARKET OVERVIEW
5.1 DRIVERS
5.1.1 RAPID TECHNOLOGICAL ADVANCEMENTS
5.1.2 INCREASING COMPLEXITY OF RETAIL OPERATIONS
5.1.3 GROWING FOCUS ON CUSTOMER EXPERIENCE
5.1.4 TRANSFORMATION TOWARDS DATA-DRIVEN DECISION MAKING
5.2 RESTRAINTS
5.2.1 HIGH COST RESTRAINT FOR SMBS
5.2.2 GOVERNMENT RULES AND REGULATIONS
5.3 OPPORTUNITIES
5.3.1 EXPANSION OF E-COMMERCE
5.3.2 EMERGENCE OF SMART RETAIL SOLUTIONS
5.4 CHALLENGES
5.4.1 SHORTAGE OF SKILLED LABOUR AND WORKFORCE MANAGEMENT
6 U.S. RETAIL SERVICE MARKET, BY SERVICES
6.1 OVERVIEW
6.2 CONSULTING & TRAINING
6.3 INSTALLATION & INTEGRATION
6.4 SUPPORT & MAINTENANCE
7 U.S. RETAIL SERVICE MARKET, BY APPLICATION
7.1 OVERVIEW
7.2 GROCERY
7.2.1 CONSULTING & TRAINING
7.2.2 INSTALLATION & INTEGRATION
7.2.3 SUPPORT & MAINTENANCE
7.3 GENERAL MERCHANDISE
7.3.1 CONSULTING & TRAINING
7.3.2 INSTALLATION & INTEGRATION
7.3.3 SUPPORT & MAINTENANCE
7.4 FASHION/SPECIALTY
7.4.1 CONSULTING & TRAINING
7.4.2 INSTALLATION & INTEGRATION
7.4.3 SUPPORT & MAINTENANCE
7.5 FUEL & CONVENIENCE
7.5.1 CONSULTING & TRAINING
7.5.2 INSTALLATION & INTEGRATION
7.5.3 SUPPORT & MAINTENANCE
7.6 HOSPITALITY
7.6.1 CONSULTING & TRAINING
7.6.2 INSTALLATION & INTEGRATION
7.6.3 SUPPORT & MAINTENANCE
7.7 RESTAURANT
7.7.1 CONSULTING & TRAINING
7.7.2 INSTALLATION & INTEGRATION
7.7.3 SUPPORT & MAINTENANCE
7.8 TRAVEL
7.8.1 CONSULTING & TRAINING
7.8.2 INSTALLATION & INTEGRATION
7.8.3 SUPPORT & MAINTENANCE
7.9 ENTERTAINMENT
7.9.1 CONSULTING & TRAINING
7.9.2 INSTALLATION & INTEGRATION
7.9.3 SUPPORT & MAINTENANCE
7.1 OTHERS
7.10.1 CONSULTING & TRAINING
7.10.2 INSTALLATION & INTEGRATION
7.10.3 SUPPORT & MAINTENANCE
8 U.S. RETAIL SERVICE MARKET, COMPANY LANDSCAPE
8.1 COMPANY SHARE ANALYSIS: U.S.
9 SWOT ANALYSIS
10 COMPANY PROFILE
10.1 DELOITTE
10.1.1 COMPANY SNAPSHOT
10.1.2 REVENUE ANALYSIS
10.1.3 PRODUCT PORTFOLIO
10.1.4 RECENT DEVELOPMENT
10.2 HCL TECHNOLOGIES LIMITED
10.2.1 COMPANY SNAPSHOT
10.2.2 REVENUE ANALYSIS
10.2.3 SERVICE PORTFOLIO
10.2.4 RECENT DEVELOPMENTS
10.3 INFOSYS LIMITED
10.3.1 COMPANY SNAPSHOT
10.3.2 REVENUE ANALYSIS
10.3.3 SERVICE PORTFOLIO
10.3.4 RECENT DEVELOPMENTS
10.4 WIPRO
10.4.1 COMPANY SNAPSHOT
10.4.2 REVENUE ANALYSIS
10.4.3 SERVICE PORTFOLIO
10.4.4 RECENT DEVELOPMENTS
10.5 ASPIRE SYSTEMS
10.5.1 COMPANY SNAPSHOT
10.5.2 SERVICE PORTFOLIO
10.5.3 RECENT DEVELOPMENT
10.6 ACCENTURE
10.6.1 COMPANY SNAPSHOT
10.6.2 REVENUE ANALYSIS
10.6.3 SERVICE PORTFOLIO
10.6.4 RECENT DEVELOPMENTS
10.7 CGI INC.
10.7.1 COMPANY SNAPSHOT
10.7.2 REVENUE ANALYSIS
10.7.3 SERVICE PORTFOLIO
10.7.4 RECENT DEVELOPMENTS
10.8 EXLSERVICE HOLDINGS, INC.
10.8.1 COMPANY SNAPSHOT
10.8.2 REVENUE ANALYSIS
10.8.3 SERVICE PORTFOLIO
10.8.4 RECENT DEVELOPMENTS
10.9 DIEBOLD NIXDORF, INCORPORATED
10.9.1 COMPANY SNAPSHOT
10.9.2 REVENUE ANALYSIS
10.9.3 SERVICE PORTFOLIO
10.9.4 RECENT DEVELOPMENTS
10.1 FUJITSU
10.10.1 COMPANY SNAPSHOT
10.10.2 REVENUE ANALYSIS
10.10.3 PRODUCT PORTFOLIO
10.10.4 RECENT DEVELOPMENTS
10.11 ORACLE
10.11.1 COMPANY SNAPSHOT
10.11.2 REVENUE ANALYSIS
10.11.3 PRODUCT PORTFOLIO
10.11.4 RECENT DEVELOPMENTS
10.12 NCR VOYIX CORPORATION
10.12.1 COMPANY SNAPSHOT
10.12.2 REVENUE ANALYSIS
10.12.3 SERVICE PORTFOLIO
10.12.4 RECENT DEVELOPMENT
10.13 RETAIL SERVICES GROUP
10.13.1 COMPANY SNAPSHOT
10.13.2 PRODUCT PORTFOLIO
10.13.3 RECENT DEVELOPMENTS
11 QUESTIONNAIRE
12 RELATED REPORTS
表格列表
TABLE 1 U.S. RETAIL SERVICE MARKET, BY SERVICES, 2022-2031 (USD MILLION)
TABLE 2 U.S. RETAIL SERVICE MARKET, BY APPLICATION, 2022-2031 (USD MILLION)
TABLE 3 U.S. GROCERY IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 4 U.S. GENERAL MERCHANDISE IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 5 U.S. FASHION/SPECIALTY IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 6 U.S. FUEL AND CONVENIENCE IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 7 U.S. HOSPITALITY IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 8 U.S. RESTAURANT IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 9 U.S. TRAVEL IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 10 U.S. ENTERTAINMENT IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 11 U.S. OTHERS IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
图片列表
FIGURE 1 U.S. RETAIL SERVICE MARKET: SEGMENTATION
FIGURE 2 U.S. RETAIL SERVICE MARKET: DATA TRIANGULATION
FIGURE 3 U.S. RETAIL SERVICE MARKET: DROC ANALYSIS
FIGURE 4 U.S. RETAIL SERVICE MARKET: REGIONAL VS COUNTRY ANALYSIS
FIGURE 5 U.S. RETAIL SERVICE MARKET: COMPANY RESEARCH ANALYSIS
FIGURE 6 U.S. RETAIL SERVICE MARKET: MULTIVARIATE MODELLING
FIGURE 7 U.S. RETAIL SERVICE MARKET: SERVICE TIMELINE CURVE
FIGURE 8 U.S. RETAIL SERVICE MARKET: MARKET APPLICATION COVERAGE GRID
FIGURE 9 U.S. RETAIL SERVICE MARKET: INTERVIEW DEMOGRAPHICS
FIGURE 10 U.S. RETAIL SERVICE MARKET: DBMR MARKET POSITION GRID
FIGURE 11 U.S. RETAIL SERVICE MARKET: SEGMENTATION
FIGURE 12 INCREASING COMPLEXITY OF RETAIL OPERATIONS IS EXPECTED TO DRIVE U.S. RETAIL SERVICE MARKET IN THE FORECAST PERIOD OF 2024 TO 2031
FIGURE 13 CONSULTING & TRAINING SEGMENT IS EXPECTED TO ACCOUNT FOR THE LARGEST SHARE OF U.S. RETAIL SERVICE MARKET IN 2024 & 2031
FIGURE 14 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 15 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 16 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 17 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 18 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 19 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 20 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 21 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 22 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES OF U.S. RETAIL SERVICE MARKET
FIGURE 23 U.S. RETAIL SERVICE MARKET: BY SERVICES 2023
FIGURE 24 U.S. RETAIL SERVICE MARKET: BY APPLICATION, 2023
FIGURE 25 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
研究方法
Data collection and base year analysis are done using data collection modules with large sample sizes. The stage includes obtaining market information or related data through various sources and strategies. It includes examining and planning all the data acquired from the past in advance. It likewise envelops the examination of information inconsistencies seen across different information sources. The market data is analysed and estimated using market statistical and coherent models. Also, market share analysis and key trend analysis are the major success factors in the market report. To know more, please request an analyst call or drop down your inquiry.
The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market and primary (industry expert) validation. Data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Patent Analysis, Pricing Analysis, Company Market Share Analysis, Standards of Measurement, Global versus Regional and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts.
可定制
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