全球交互式信息亭市场 – 2031 年行业趋势和预测

交互式信息亭市场分析和规模

随着技术进步带来无数好处，市场继续蓬勃发展。非接触式界面、人工智能集成和增强安全性等创新正在推动市场增长。企业利用这些进步来简化运营、提高客户参与度并收集有价值的数据洞察。因此，市场促进了各个行业的效率、便利性和增强的用户体验。

2023 年全球交互式信息亭市场规模价值 281.3 亿美元，预计到 2031 年将达到 418.8 亿美元，2024 年至 2031 年预测期内的复合年增长率为 5.1%。除了对市场价值、增长率、细分、地理覆盖范围和主要参与者等市场情景的见解外，Data Bridge Market Research 策划的市场报告还包括深入的专家分析、按地理位置表示的公司生产和产能、分销商和合作伙伴的网络布局、详细和更新的价格趋势分析以及供应链和需求的缺口分析。

报告范围和市场细分       

Market Definition

An interactive kiosk is a self-service terminal that provides users with information, services, or transactions. Typically found in public spaces such as malls, airports, or museums, these touch-screen devices allow users to navigate through menus, select options, and complete tasks such as purchasing tickets, checking-in for flights, or accessing directories. They enhance convenience and accessibility for users while reducing the need for staff assistance.

Interactive kiosk Market Dynamics

Drivers

• Rising Integration with Emerging Technologies

Integration with emerging technologies such as AI, AR, and IoT amplifies interactive kiosks' capabilities. AI enhances user interactions, AR provides immersive experiences, and IoT enables real-time data collection for personalized services, driving customer engagement and satisfaction. For instance, an interactive kiosk in retail can utilize AI for virtual assistants, AR for virtual try-on experiences, and IoT for inventory tracking, enhancing the shopping experience.

• Growing Digital Transformation Initiatives

Interactive kiosks play a pivotal role in modernizing customer-facing operations amid digital transformation initiatives. Offering convenience and engagement, they enhance customer experiences, streamline processes, and foster business efficiency. Through integrating self-service technologies, companies enhance efficiency, reduce costs, and elevate the overall customer experience, aligning with contemporary digital trends. For instance, A retail chain implements it for self-checkout, offering customers a seamless, efficient shopping experience while reducing the need for traditional cashier staff, thereby streamlining operations and embracing digital innovation.

Opportunities

• Increasing Accessibility and Inclusivity

Interactive kiosks, when designed with accessibility features, cater to users with disabilities, ensuring equal access to services. Incorporating features such as adjustable height, tactile interfaces, and screen readers enhances usability, fostering inclusivity in public spaces. For instance, tactile buttons and voice-guided navigation facilitate interaction for visually impaired users, promoting a seamless experience for all individuals.

• Rising Industry-Specific Applications

Interactive kiosks revolutionize sectors like retail, enabling self-checkout, reducing queues, and enhancing customer convenience. Their tailored functionalities streamline processes, improving efficiency and enhancing the overall shopping experience. In healthcare, kiosks streamline patient registration, enhancing efficiency. Hospitality utilizes kiosks for ticketing and check-in, while transportation benefits from improved wayfinding. Educational institutions employ kiosks for self-service information access, aiding students.

Restraints/Challenges

• Limited Customization Options

Off-the-shelf interactive kiosk solutions often come with restricted customization capabilities, posing a hurdle for businesses seeking to align kiosk functionalities with their unique requirements and branding preferences. This limitation can hinder seamless integration into existing systems, or the fulfillment of specific user interaction needs, potentially impacting the effectiveness and user experience of the deployed kiosk solutions.

• High Cost of Implementation

Implementing interactive kiosks presents a financial hurdle for businesses, particularly smaller ones, due to the substantial upfront investment required. This encompasses costs for hardware, interactive kiosk software, installation, and ongoing maintenance. Expenses can deter smaller enterprises from adopting technology, hindering customer engagement and operational efficiency. This financial strain limits their ability to leverage such tools for growth and competitiveness.

This market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the market, contact data bridge market research for an analyst brief, our team will help you take an informed market decision to achieve market growth.

Impact and Current Market Scenario of Raw Material Shortage and Shipping Delays

Data Bridge Market Research offers a high-level analysis of the market and delivers information by keeping in account the impact and current market environment of raw material shortage and shipping delays. This translates into assessing strategic possibilities, creating effective action plans, and assisting businesses in making important decisions.

Apart from the standard report, we also offer in-depth analysis of the procurement level from forecasted shipping delays, distributor mapping by region, commodity analysis, production analysis, price mapping trends, sourcing, category performance analysis, supply chain risk management solutions, advanced benchmarking, and other services for procurement and strategic support.

Expected Impact of Economic Slowdown on the Pricing and Availability of Products

When economic activity slows, industries begin to suffer. The forecasted effects of the economic downturn on the pricing and accessibility of the products are taken into account in the market insight reports and intelligence services provided by DBMR. With this, our clients can typically keep one step ahead of their competitors, project their sales and revenue, and estimate their profit and loss expenditures.

Recent Developments

• 2021 年 1 月，Diebold Nixdorf 推出了 DN 系列 EASY，这是满足零售商需求的全新自助服务解决方案系列。这些解决方案旨在提高效率、改善购物体验并降低成本
• 2021 年 1 月，Magnit 与 NCR Corporation 合作，向俄罗斯市场推出自助结账、自助服务终端、自助扫描系统和基于 AI 的视频分析等尖端技术
• 2020 年 10 月，Meridian 推出了提供非接触式检查的体温筛查亭。用户将脸部放在指定框内进行单独扫描；然后热传感器读取他们的体温，并显示在屏幕上，精度在 ± 0.9°F 以内，每人大约 2 秒即可完成整个过程

交互式自助服务终端市场范围

市场根据组件、类型、位置、面板尺寸和最终用途进行细分。这些细分市场之间的增长情况将帮助您分析行业中增长缓慢的细分市场，并为用户提供有价值的市场概览和市场洞察，帮助他们做出战略决策，确定核心市场应用。

成分

• 硬件
• 软件
• 服务

 类型

• 自动柜员机
• 零售自助结账
• 自助服务
• 自动售货机

最终用途

• 金融保险业协会
• 零售
• 食品和饮料
• 卫生保健
• 政府
• 旅行和旅游
• 其他的

 地点

• 室内的
• 户外的

 面板尺寸

• 17”-32”
• 32 英寸以上

交互式信息亭市场区域分析/见解

对市场进行分析，并按上述组件、类型、位置、面板尺寸和最终用途提供市场规模洞察和趋势。

市场报告涉及的国家包括美国、加拿大、墨西哥、德国、法国、英国、荷兰、瑞士、比利时、俄罗斯、意大利、西班牙、土耳其、欧洲其他地区、中国、日本、印度、韩国、新加坡、马来西亚、澳大利亚、泰国、印度尼西亚、菲律宾、亚太其他地区、沙特阿拉伯、阿联酋、南非、埃及、以色列、中东和非洲其他地区、巴西、阿根廷和南美洲其他地区。

预计亚太地区市场将出现大幅增长，这得益于零售、BFSI、旅游和医疗保健等行业的不断扩张。此外，预计产品销售量的增加将在未来几年进一步推动该地区的市场增长。

北美预计将在市场中占据主导地位，得益于其成熟的自助服务亭系统市场。该地区强劲的需求预示着企业的乐观情绪，在预测期内，随着采用率的提高和技术进步，该地区将进一步增长。

报告的国家部分还提供了影响单个市场因素和国内市场监管变化，这些因素和变化会影响市场的当前和未来趋势。下游和上游价值链分析、技术趋势和波特五力分析、案例研究等数据点是用于预测单个国家市场情景的一些指标。此外，在提供国家数据的预测分析时，还考虑了全球品牌的存在和可用性以及由于来自本地和国内品牌的大量或稀缺竞争而面临的挑战、国内关税和贸易路线的影响。

竞争格局和交互式信息亭市场份额分析

市场竞争格局按竞争对手提供详细信息。详细信息包括公司概况、公司财务状况、收入、市场潜力、研发投资、新市场计划、全球影响力、生产基地和设施、生产能力、公司优势和劣势、产品发布、产品宽度和广度、应用主导地位。以上提供的数据点仅与公司对市场的关注有关。

市场上的一些主要参与者包括：

• Source Technologies LLC（美国）
• 高级自助服务终端（美国）
• IER（法国）
• REDYREF（美国）
• Meridian 自助服务终端（美国）
• Advanced Co. LTD.（韩国）
• Diebold Nixdorf, Incorporated（美国）
• KIOSK 信息系统（美国）
• Zebra Technologies Corp.（美国）
• 新汉国际股份有限公司 (台湾)
• Olea Kiosks Inc.（美国）
• FrankMayer and Associates, INC.（美国）
• Lilitab, LLC（美国）
• Acante（英国）
• ZIVELO, Inc.（美国）
• Intuiface（法国）
• Aila Technologies, Inc.（美国）
• DynaTouch（美国）
• Peerless-AV（美国）

SKU-21030