Global Telecom Managed Services Market, By Type (Managed Data Center Services, Managed Network Services, Managed Communication and Collaboration Services, Managed Security Services, Managed Mobility Services and Others), Managed Information Service (MIS) (Business Process Management, Managed Operational Support Systems/Business Support Systems, Project & Portfolio Management and Others), Deployment Model (On-Premise and Cloud), Organization Size (Large Enterprises and Small & Medium Enterprises (SMES)) - Industry Trends and Forecast to 2031.
Telecom Managed Services Market Analysis and Size
The role of telecom managed services is to assist the organization in inducing focus towards operational efficiency by managing business activities and strategies. The telecom managed services help the organizations in maintaining the IT infrastructure and further provide business-critical service functions. Rising adoption of cloud computing technologies by small and medium scale enterprises and rising advancement in technology such as mobility services, and big data services with an aim to improve operational efficiency are the major factors responsible for the growth of telecom managed services market.
Data Bridge Market Research analyzes that the global telecom managed services market is expected to reach USD 77,764.80 million by 2031 from USD 25,142.83 million in 2023, growing with a CAGR of 15.6%in the forecast period of 2024 to 2031.
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Report Metric
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Details
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Forecast Period
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2024-2031
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Base Year
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2023
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Historic Years
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2022 (Customizable to 2016-2021)
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Quantitative Units
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Revenue in USD Million
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Segments Covered
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Type (Managed Data Center Services, Managed Network Services, Managed Communication and Collaboration Services, Managed Security Services, Managed Mobility Services and Others), Managed Information Service (MIS) (Business Process Management, Managed Operational Support Systems/Business Support Systems, Project & Portfolio Management and Others), Deployment Model (On-Premise and Cloud), Organization Size (Large Enterprises and Small & Medium Enterprises (SMES))
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Countries Covered
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U.S., Canada, Mexico, Germany, U.K., France, Italy, Spain, Russia, Netherlands, Switzerland, Belgium, Turkey, Rest of Europe, China, Japan, India, Australia, South Korea, Indonesia, Philippines, Thailand, Malaysia, Singapore, Rest of Asia-Pacific, Brazil, Argentina, Rest of South America, South Africa, Saudi Arabia, U.A.E., Egypt, Israel, and Rest of Middle East and Africa
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Market Players Covered
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FUJITSU, DXC Technology Company, IBM Corporation, Cognizant, Wipro Limited, Capgemini, Accenture, Tata Consultancy Services Limited, HCL Technologies Limited, NTT DATA Corporation, Verizon, Cisco Systems, Inc., ZTE Corporation, Huawei Technologies Co., Ltd., Telefonaktiebolaget LM Ericsson, AT&T Intellectual Property, Nokia Corporation, Lumen Technologies, RACKSPACE TECHNOLOGY, INC., Comarch SA, Tech Mahindra Limited, Infosys Limited, GTT Communications, Inc., BT and among others
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Market Definition
A telecom managed services service is the task handled by a third party, frequently in the context of business IT services. Managed services are used in order to cut expenses, enhance service quality, or free up internal teams to work on duties that are unique to the specific company, IT is a means to delegate general chores to a specialist. A managed service provider is a business that offers these services. A managed IT services provider is most often an IT services provider that manages and assumes responsibility for providing a defined set of services to its clients.
Global Telecom Managed Services Market Dynamics
This section deals with understanding the market drivers, advantages, opportunities, restraints, and challenges. All of this is discussed in detail below:
Drivers
- Growing Preference of Cloud Technology and Significance on Process Automation
Digital technologies have created new opportunities for business leaders. Traditional operations and business process management models are being reinvented into more intelligent workflows using automation, artificial intelligence, and the internet of things (IoT), cloud and other new technologies. Businesses must constantly evolve to more intelligent, fully orchestrated processes that take into account clients, employees, suppliers and business partners alike in order to remain relevant and to continue their growth.
- Surging Demand for Data Centers
COVID-19 has led to high generation of data as people have started working from home, organizations are getting digitally transformed and various digital technologies are being adopted by organization. The increasing flow of data needs to be operated and stored, which is being aided by data centers. Thus, as number of data centers are increasing the demand for its management services will also increase which is one of the major factor for the market growth in the forecast period.
The global telecom managed service market is expected to witness significant growth in the coming years, as more and more businesses are adopting cloud technology and process automation solutions. These solutions enable telecom operators to reduce operational costs, improve service quality, and enhance customer satisfaction.
Opportunity
- Emergence of Digital Technologies Namely AI, IoT, and Cloud Computing
Cloud computing has turned out to be a major driving force for digital transformation across industries. Not only it provides an unparalleled agility but also reduces operational and management overheads. Citing this, several governments and businesses are starting to leverage this technology and are slowly gaining popularity across several verticals. The potential has become so open that the notion of cloud being limited to only IT functions has completely changed. This is further integrated with other technologies such as artificial intelligence (AI), internet of things (IoT) and edge computing among others.
Restraint/Challenge
- Growing Data Security and Privacy Concerns
Data security has become more important than ever, which leaves many people curious as to how the companies handle data security. While business process outsourcing is increasing in popularity, many organizations fear that working with a third-party company could put their data at risk. In essence, the rising data security concerns due to external hacks as well as internal security lapses are acting as a major factor which is further restraining the growth of global telecom managed services market.
Data security is a major concern for the global telecom managed service market, as it involves the transmission and storage of sensitive information from various clients and customers. Telecom managed service providers need to comply with strict regulations and standards to ensure the confidentiality, integrity and availability of data. However, this also acts as a restraint for the market growth, as it increases the operational costs and complexity of the service delivery.
Recent Developments
- In April 2022, Verizon entered into a partnership with Nova Credit. The key feature of this partnership was to strengthen easy access to network and device capabilities for the consumer. This partnership will enhance the parental control portfolio using the advanced network. Through this, both the companies will expand their respective market
- In September 2021, Huawei Technologies Co., Ltd. announced they had signed an ICT and managed services agreement with Ooredoo Oman. Under this, the company will provide Ooredoo with network performance management services and operations and maintenance. Thus, the company is expanding its client base in the market
Global Telecom Managed Services Market Scope
The telecom managed services market is segmented on the basis of type, Managed Information Service (MIS), deployment model, and organization size. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.
Type
- Managed Data Center Services
- Managed Network Services
- Managed Communication and Collaboration Services
- Managed Security Services
- Managed Mobility Services
- Others
On the basis of type, the global telecom managed services market is segmented into managed data center services, managed network services, managed communication and collaboration services, managed security services, managed mobility services, and others.
Managed Information Service (MIS)
- Business Process Management
- Managed Operational Support Systems/Business Support Systems
- Project & Portfolio Management
- Others
On the basis of Managed Information Service (MIS), the global telecom managed services market is segmented into business process management, managed operational support systems/business support systems, project & portfolio management, and others.
Deployment Model
- On-Premise
- Cloud
On the basis of deployment model, the global telecom managed services market has been segmented into on-premise and cloud.
Organization Size
- Large Enterprises
- Small and Medium Enterprises (SMES)
On the basis of organization size, global telecom managed services market is segmented into large enterprises and Small and Medium Enterprises (SMES).
Global Telecom Managed Services Market Regional Analysis/Insights
The telecom managed services market is segmented on the basis of type, Managed Information Service (MIS), deployment model, and organization size.
The countries covered in the report are U.S., Canada, Mexico, Germany, U.K., France, Italy, Spain, Russia, Netherlands, Switzerland, Belgium, Turkey, Rest of Europe, China, Japan, India, Australia, South Korea, Indonesia, Philippines, Thailand, Malaysia, Singapore, Rest of Asia-Pacific, Brazil, Argentina, Rest of South America, South Africa, Saudi Arabia, U.A.E., Egypt, Israel, and Rest of Middle East and Africa.
North America dominates the telecom managed services market as the region is witnessing huge technological advancement in the telecom sector. In addition, the increasing adoption of managed business and network services is due to the region's convergence of IT and telecom sectors.
The U.S. has a large and mature telecom market with high demand for advanced and innovative solutions. The U.S. also has a strong presence of leading telecom managed service providers, such as IBM, Cisco, AT&T and Verizon that offer a wide range of services and capabilities to their customers. China has a huge and growing telecom market with a large population and increasing internet penetration. China also has a supportive government policy that encourages the development and adoption of telecom managed services, especially in the areas of cloud computing, big data and artificial intelligence. Germany also has a strong industrial base that requires reliable and secure telecom services to support its digital transformation. Germany also has a well-developed regulatory framework that fosters competition and innovation in the telecom sector.
The country section of the report also provides individual market impacting factors and changes in market regulation that impact the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.
Competitive Landscape and Telecom Managed Services Market Share Analysis
The telecom managed services market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to the market.
Some of the major players operating in this market are FUJITSU, DXC Technology Company, IBM Corporation, Cognizant, Wipro Limited, Capgemini, Accenture, Tata Consultancy Services Limited, HCL Technologies Limited, NTT DATA Corporation, Verizon, Cisco Systems, Inc., ZTE Corporation, Huawei Technologies Co., Ltd., Telefonaktiebolaget LM Ericsson, AT&T Intellectual Property, Nokia Corporation, Lumen Technologies, RACKSPACE TECHNOLOGY, INC., Comarch SA, Tech Mahindra Limited, Infosys Limited, GTT Communications, Inc., BT and among others.
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