Global Telecom Cloud Billing Market – Industry Trends and Forecast to 2031

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Global Telecom Cloud Billing Market – Industry Trends and Forecast to 2031

  • ICT
  • Upcoming Report
  • Mar 2024
  • Global
  • 350 Pages
  • No of Tables: 60
  • No of Figures: 220

Global Telecom Cloud Billing Market

Market Size in USD Billion

CAGR :  % Diagram

Diagram Forecast Period
2024 –2031
Diagram Market Size (Base Year)
USD 10.18 Billion
Diagram Market Size (Forecast Year)
USD 56.74 Billion
Diagram CAGR
%
Diagram Major Markets Players
  • Amdocs
  • Oracle
  • CGI
  • Telefonaktiebolaget LM Ericsson
  • Netcracker

Global Telecom Cloud Billing Market, By Type of Billing (Convergent, Prepaid, Postpaid, Interconnect, Roaming, Embedded, and Others), Application (Revenue Management, Account Management, Customer Management, Traffic Management, Billing and Provisioning, and Others), Cloud Platform (Business Continuity as a Service (BCaaS), Software as a Service (SaaS), Platform-as-a-Service (PaaS), Infrastructure as a service (IaaS), and Others), Deployment (Public, Private, and Hybrid), Rate of Charging Mode (Subscription-Based and Usage-Based), Service (Professional and Managed), User Type (Individuals and Enterprises), End User (Transportation, Government, Media and Entertainment, Healthcare, BFSI, Retail, and Other) – Industry Trends and Forecast to 2031.

Telecom Cloud Billing Market

Telecom Cloud Billing Market Analysis and Size

The telecom cloud billing market offers streamlined billing solutions for telecom services, enabling scalability and cost-efficiency. Its benefits include accurate invoicing, real-time usage tracking, and flexible pricing models. Service providers leverage it to enhance customer experience, optimize revenue management, and efficiently adapt to dynamic market demands.

Data Bridge Market Research analyses that the global telecom cloud billing market size was valued at USD 10.18 billion in 2023 and is projected to reach USD 56.74 billion by 2031, at a CAGR of 23.96% during the forecast period 2024 to 2031. In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.

Report Scope and Market Segmentation      

Report Metric

Details

Forecast Period

2024 to 2031

Base Year

2023

Historic Years

2022 (Customizable to 2016 - 2021)

Quantitative Units

Revenue in USD Billion, Volumes in Units, Pricing in USD

Segments Covered

Type of Billing (Convergent, Prepaid, Postpaid, Interconnect, Roaming, Embedded, and Others), Application (Revenue Management, Account Management, Customer Management, Traffic Management, Billing and Provisioning, and Others), Cloud Platform (Business Continuity as a Service (BCaaS), Software as a Service (SaaS), Platform-as-a-Service (PaaS), Infrastructure as a service (IaaS), and Others), Deployment (Public, Private, and Hybrid), Rate of Charging Mode (Subscription-Based and Usage-Based), Service (Professional and Managed), User Type (Individuals and Enterprises), End User (Transportation, Government, Media and Entertainment, Healthcare, BFSI, Retail, and Other)

Countries Covered

U.S., Canada, Mexico, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa, Brazil, Argentina and Rest of South America

Market Players Covered

Amdocs (U.S.), Oracle (U.S.), CGI Inc. (Canada), Telefonaktiebolaget LM Ericsson (Sweden), Netcracker (U.S.), Cerillion Technologies Limited (U.K.), AsiaInfo Technologies Limited (China), Optiva, Inc. (Canada), Huawei Technologies Co., Ltd. (China), Mahindra & Mahindra Ltd. (India), DXC Technology Company (U.S.), Vodafone Group (U.K.), Verizon (U.S.), NTT Communications Corporation (Japan), Deutsche Telekom AG (Germany), CenturyLink (U.S.), BT (U.K.), AT&T Intellectual Property (U.S.), and SAP (Germany)

Market Opportunities

  • Integration with Other Systems
  • Opportunity for Flexibility and Customization

Market Definition

Telecom cloud billing refers to managing and invoicing for telecommunications services delivered through cloud infrastructure. It involves tracking usage, generating bills, and managing payments for services such as voice, data, and messaging, all within the cloud environment, offering scalability, flexibility, and efficiency to telecom operators.

Global Telecom Cloud Billing Market Dynamics

Drivers

  • Real-time Billing and Analytics

Cloud billing solutions empower telecom firms with instant billing and real-time data analysis. This enables swift invoice generation, efficient payment processing, and deep insights into customer behavior, usage patterns, and revenue trends. These analytics-driven decisions enhance operational efficiency and customer satisfaction, driving growth in the telecom sector by optimizing processes and improving service delivery.

  • Enhanced Customer Experience

Cloud billing systems elevate customer experience through personalized services such as self-service portals, real-time usage tracking, and varied payment options. This amplifies satisfaction and loyalty among telecom consumers, driving revenue growth for operators and providing a competitive advantage in the market, bolstered by enhanced service delivery and streamlined billing processes.

Opportunities

  • Integration with Other Systems

Cloud billing platforms integrate smoothly with CRM and ERP systems, streamlining operations and enhancing efficiency for telecom operators. This consolidation of data enables automated workflows and resource optimization, fostering better decision-making and customer experiences. Such integration creates opportunities for market growth by improving interoperability and facilitating seamless management of billing processes within telecom operations.

  • Opportunity for Flexibility and Customization

Cloud billing platforms provide telecom operators with adaptable billing processes, swiftly adjusting to market shifts. This agility encourages innovation, facilitating tailored billing plans and services to meet unique business demands. Such flexibility empowers operators to remain competitive in the ever-changing telecom industry, creating opportunities for market growth and differentiation amidst dynamic landscapes.

Restraints/Challenges

  • Rising Risk of Cybercrimes

Contact centers, often repositories of vast data, draw hackers' attention, posing a significant risk to the market. Data vulnerability could hinder market growth. Unfortunately, contact centers, handling sensitive consumer data, are prime targets. They routinely gather and store large volumes of client information, making them susceptible to attacks and potential data loss, posing obstacles to market expansion.

  • Lack of Technical and Operational Expertise

In some economically developing countries, the lack of comprehension regarding the benefits of telecom cloud billing hinders market expansion. Meeting client expectations across various channels proves arduous and costly, as it demands a robust infrastructure for seamless connection and transportation of customer data between channels, posing a significant challenge to market growth.     

This global telecom cloud billing market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the global telecom cloud billing market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

Recent Developments

  • In February 2022, Amdocs launched its innovative Amdocs Freestyle Billing solution, revolutionizing billing in the 5G era. This solution allowed service providers to offer unique, flexible monetization options based on end users' preferences and needs, backed by machine learning, ushering in a new era of personalized billing experiences. Several North America service providers had already integrated this solution, enhancing customer experiences and preparing for the evolving digital landscape
  • In January 2022, Oracle launched "Oracle Cloud for Telcos," a comprehensive suite of cloud solutions built on Oracle Cloud Infrastructure (OCI) tailored to the unique needs of telecommunications providers. This offering enabled telcos to enhance agility, reduce capital and operational costs, and create a flexible foundation for innovation, empowering them to modernize their IT and OSS/BSS systems, gain insights from data, run cloud-native core and edge networks, leverage a distributed cloud architecture, and generate new revenue streams through next-generation applications

Global Telecom Cloud Billing Market Scope

The global telecom cloud billing market is segmented on the basis of type of billing, application, cloud platform, deployment, rate of charging mode, service, user type, and end user. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Type of Billing

  • Convergent
  • Prepaid
  • Postpaid
  • Interconnect
  • Roaming
  • Embedded
  • Others

 Application

  • Revenue Management
  • Account Management
  • Customer Management
  • Traffic Management
  • Billing and Provisioning
  • Others

 Cloud Platform

 Deployment

  • Public
  • Private
  • Hybrid

 Rate of Charging Mode

  • Subscription-Based
  • Usage-Based

 Service

  • Professional
  • Managed

 User Type

  • Individuals
  • Enterprises

 End User

  • Transportation
  • Government
  • Media and Entertainment
  • Healthcare
  • BFSI
  • Retail
  • Other

Global Telecom Cloud Billing Market Regional Analysis/Insights

The global telecom cloud billing market is analysed and market size insights and trends are provided by country, type of billing, application, cloud platform, deployment, rate of charging mode, service, user type, and end user as referenced above.

The countries covered in the global telecom cloud billing market report are U.S., Canada, Mexico, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa, Brazil, Argentina and Rest of South America.

North America is expected to dominate the market, driven by government mandates and the surge in adoption of cloud-based solutions. In addition, a heightened focus on customer relationship management will fuel market growth in the region, underscoring its significance during the forecast period.

Asia-Pacific is poised for substantial growth in the telecom cloud billing market, driven by a growing population. The region's adoption of internet services, coupled with the effects of demonetization, fuels this expansion.

The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.

Competitive Landscape and Global Telecom Cloud Billing Market Share Analysis

The global telecom cloud billing market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to the global telecom cloud billing market.

Some of the major players operating in the global telecom cloud billing market are:

  • Amdocs (U.S.)
  •  Oracle (U.S.)
  •  CGI Inc. (Canada)
  •  Telefonaktiebolaget LM Ericsson (Sweden)
  •  Netcracker (U.S.)
  •  Cerillion Technologies Limited (U.K.)
  •  AsiaInfo Technologies Limited (China)
  •  Optiva, Inc. (Canada)
  •  Huawei Technologies Co., Ltd. (China)
  •  Mahindra&Mahindra Ltd. (India)
  •  DXC Technology Company (U.S.)
  •  Vodafone Group (U.K.)
  • Verizon (U.S.)
  •  NTT Communications Corporation (Japan)
  •  Deutsche Telekom AG (Germany
  • CenturyLink (U.S.)
  •  BT (U.K.)
  •  AT&T Intellectual Property (U.S.)
  •  SAP (Germany)


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Research Methodology

Data collection and base year analysis are done using data collection modules with large sample sizes. The stage includes obtaining market information or related data through various sources and strategies. It includes examining and planning all the data acquired from the past in advance. It likewise envelops the examination of information inconsistencies seen across different information sources. The market data is analysed and estimated using market statistical and coherent models. Also, market share analysis and key trend analysis are the major success factors in the market report. To know more, please request an analyst call or drop down your inquiry.

The key research methodology used by DBMR research team is data triangulation which involves data mining, analysis of the impact of data variables on the market and primary (industry expert) validation. Data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Patent Analysis, Pricing Analysis, Company Market Share Analysis, Standards of Measurement, Global versus Regional and Vendor Share Analysis. To know more about the research methodology, drop in an inquiry to speak to our industry experts.

Customization Available

Data Bridge Market Research is a leader in advanced formative research. We take pride in servicing our existing and new customers with data and analysis that match and suits their goal. The report can be customized to include price trend analysis of target brands understanding the market for additional countries (ask for the list of countries), clinical trial results data, literature review, refurbished market and product base analysis. Market analysis of target competitors can be analyzed from technology-based analysis to market portfolio strategies. We can add as many competitors that you require data about in the format and data style you are looking for. Our team of analysts can also provide you data in crude raw excel files pivot tables (Fact book) or can assist you in creating presentations from the data sets available in the report.

Frequently Asked Questions

The market is segmented based on , By Type of Billing (Convergent, Prepaid, Postpaid, Interconnect, Roaming, Embedded, and Others), Application (Revenue Management, Account Management, Customer Management, Traffic Management, Billing and Provisioning, and Others), Cloud Platform (Business Continuity as a Service (BCaaS), Software as a Service (SaaS), Platform-as-a-Service (PaaS), Infrastructure as a service (IaaS), and Others), Deployment (Public, Private, and Hybrid), Rate of Charging Mode (Subscription-Based and Usage-Based), Service (Professional and Managed), User Type (Individuals and Enterprises), End User (Transportation, Government, Media and Entertainment, Healthcare, BFSI, Retail, and Other) – Industry Trends and Forecast to 2031. .
The Global Telecom Cloud Billing Market size was valued at USD 10.18 USD Billion in 2023.
The Global Telecom Cloud Billing Market is projected to grow at a CAGR of 23.96% during the forecast period of 2024 to 2031.
The major players operating in the market include Amdocs, Oracle, CGI , Telefonaktiebolaget LM Ericsson, Netcracker, Cerillion Technologies Limited, AsiaInfo Technologies Limited, Optiva , Huawei Technologies Co. , Mahindra & Mahindra , DXC Technology Company, Vodafone Group, Verizon, NTT Communications Corporation, Deutsche Telekom AG, CenturyLink, BT, AT&T Intellectual Property, SAP,.
The market report covers data from the U.S., Canada, Mexico, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa, Brazil, Argentina and Rest of South America.