- In October 2024, Singtel, a leading telecommunications company based in Singapore, launched RE:AI, an AI cloud service designed to enhance the scalability, accessibility, and affordability of AI for enterprises and the public sector. In leveraging Singtel's patented 5G MEC orchestration platform, RE:AI allows customers to easily deploy, manage, and scale AI applications, simplifying AI adoption across various industries and addressing the typical high costs and complexities of AI
- In September 2024, Deloitte Touche Tohmatsu Limited, a British multinational professional services firm, introduced AI Factory as a Service. In building this scalable and comprehensive suite of GenAI capabilities on the NVIDIA AI platform, it integrates NVIDIA NIM Agent Blueprints, NVIDIA AI Enterprise software, and accelerated computing, along with Oracle’s enterprise AI technology, providing a robust ecosystem of technology providers to support tailored GenAI workflows
- In September 2024, Salesforce, Inc. launched AI-powered innovations for its Service Cloud to improve the resolution of customer and employee cases. In adding new features such as step-by-step resolution plans for service representatives, tools to monitor customer sentiment, and AI-driven recommendations, it helps to enhance the overall customer experience and enables quicker, cost-effective case resolutions for customers, employees, and HR professionals
- In June 2024, Tata Consultancy Services Ltd (TCS) unveiled TCS AI WisdomNext, an AI platform from its new AI.Cloud division, designed to help clients adopt advanced technologies such as generative AI (GenAI) in a cost-effective manner. In consolidating its AI and cloud divisions into the unified entity AI.Cloud, TCS, headquartered in Mumbai, became the first Indian IT firm to take this step, aligning with the growing trend among IT companies to pivot toward GenAI
- In May 2024, SK Telecom Co., a South Korean mobile carrier, launched services that connect prominent large language models (LLMs) with the systems of corporate clients. In shifting its focus toward AI-driven growth, particularly as its traditional telecom business matures, SK Telecom is set to debut a corporate AI minutes service in the upcoming third quarter, allowing clients to select their preferred LLMs over a predetermined deep learning algorithm
