Global Business Process as a Service (BPaaS) Market – Industry Trends and Forecast to 2031

Análise e tamanho do mercado do processo de negócio como serviço (BPaaS)

A crescente exigência das empresas em cumprir as normas de segurança da informação para evitar multas maciças e implantar a confiança entre os seus clientes está a atuar como um fator importante que impulsiona o crescimento do mercado. As crescentes preocupações com a segurança dos dados devido a hacks externos, bem como os lapsos de segurança interna, estão a funcionar como um factor importante que está a restringir o crescimento do mercado. A utilização de processos de negócio como serviço (BPaaS) para agilizar múltiplos fluxos de trabalho, agendando-os de forma automatizada, é um fator importante que criará uma oportunidade para o crescimento do mercado.

A Data Bridge Market Research analisa que o mercado global de processos de negócio como serviço (BPaaS) foi avaliado em 58,68 mil milhões de dólares em 2023 e deverá atingir os 152,17 mil milhões de dólares até 2031, registando um CAGR de 12,7% durante o período de previsão de 2024-2031 . “Plataforma” domina o segmento de soluções do mercado de processos de negócio como serviço (BPaaS) devido à procura de processos de negócio crescentes como serviço no setor financeiro. Além dos insights de mercado, tais como o valor de mercado, a taxa de crescimento, os segmentos de mercado, a cobertura geográfica, os participantes do mercado e o cenário de mercado, o relatório de mercado com curadoria da equipa de pesquisa de mercado da Data Bridge inclui uma análise especializada aprofundada, análise de importação/exportação, análise de preços, análise de consumo de produção e análise de pilão.

Âmbito do relatório e segmentação de mercado

Definição de mercado

O processo de negócio como serviço (BPaaS) é definido como a entrega de serviços de outsourcing de processos de negócio (BPO) baseados na nuvem e criados para multilocação. Os serviços são muitas vezes automatizados e não existe um grupo de mão-de-obra publicamente dedicado por cliente quando são necessários intervenientes no processo humano. Os modelos de preços são palavras comerciais baseadas na utilização ou na assinatura. O modelo BPaaS como serviço na nuvem é acedido através de tecnologias baseadas na Internet.   

Dinâmica do mercado global do processo de negócio como serviço (BPaaS)

Motoristas

• Crescente procura de processos de negócio como serviço (BPaaS) 

The increasing demand for business process as a service (BPaas) is driven by its ability to offer cost-efficiency, scalability, expertise, and flexibility in outsourcing non-core business processes. BPaas leverages technological advancements, supports globalization, ensures compliance, and enhances disaster recovery, enabling businesses to gain a competitive advantage and focus on core competencies.

• Rising Data Security Concerns Rising Due to External Hacks

the business process as a service (BPaaS) market is thriving, offering organizations a streamlined approach to managing their business processes. However, the increasing prevalence of external hacks and data security concerns has cast a shadow over this burgeoning industry. As businesses increasingly rely on cloud-based BPaaS solutions to optimize their operations, safeguarding sensitive data has become a paramount challenge. This growing threat landscape has compelled businesses to reassess their data security strategies, making the integration of robust cybersecurity measures an imperative in the BPaaS market. In this context, the need for secure and resilient BPaaS solutions is more critical than ever, as companies strive to protect their operations from the ever-evolving threats of the digital world.

Opportunity

• Rise in Cloud Adoption Across Several Industry Verticals

Cloud platform is gaining popularity as it not only provides flexibility, scalability, and multi-cloud space however also provides security assurance. Furthermore, the step toward cloud makes the integrity of data and services a major priority for organizations hence, it is critical to find the combination of on-premise and numerous as-a-service offerings to ensure data is constantly available and coordinated across multiple platforms. It can result in creating more market opportunities.

Restraint/Challenge

• Lack of IT Skills and Knowledge in Underdeveloped Nations

The lack of IT skills and knowledge in underdeveloped nations restricts the growth of the business process as a service market. Although the business process-as-a-service (BPaaS) market has numerous end-uses, numerous obstacles likely pose a challenge to market growth. The high initial cost of business process fusion technology is expected to be a major restraining factor for the growth of the business process-as-a-service (BPaaS) market over the forecast period.

This business process as a service (BPaaS) market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, the impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the business process as a service (BPaaS) market contact Data Bridge Market Research for an Analyst Brief, Our team will help you take an informed market decision to achieve market growth.

Recent Development

• In May 2020, Wipro Limited announced launch of finance and accounting business-process-as-a-service in partnership with NetSuite. This F&A BPaaS is an end-to-end business process solution which helps to improve business agility, user experience and process efficiency. BPaaS empowers customers to manage and control their finance and accounting processes on a standardized platform. This has helped the company to enhance their product portfolio in the market

Global Business Process as a Service (BPaaS) Market Scope

The business process as a service (BPaaS) market is segmented on the basis of solution, deployment model, business process, organization size, application, cloud delivery model and end user. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Solutions

• Platform
• Services

Deployment Model

• Public Cloud
• Private Cloud
• Hybrid Cloud

Business Processes

• Human Resources (HR & Payroll)
• Finance & Accounting
• Sales & Marketing
• Procurement & Supply Chain Management
• Customer Services & Support (Customer Experience)
• Operations
• Analytics
• Others

Organization Size

• Large Organization
• Small and Medium-Sized Enterprises (SMEs)

Application

• Managerial
• Operational
• Supportive
• Connected Market Area

Cloud Delivery Model

• SaaS Based Process Services (SaaSBP Services)
• PaaS Based Business Process Services (PaaS BP Services)
• IaaS Business Process Services (IaaS BP Services)

End User

• Banking, Financial Services and Insurance (BFSI)
• IT & Telecommunication
• Retail & E-Commerce
• Healthcare
• Government
• Manufacturing
• Media & Entertainment
• Others

Global Business Process as a Service (BPaaS) Market Regional Analysis/Insights

The business process as a service (BPaaS) market is analyzed and market size insights and trends are provided by country, solution, deployment model, business process, organization size, application, cloud delivery model and end user as referenced above.

The countries covered in the market report are U.S., Canada, Mexico, Brazil, Argentina, rest of South America, Germany, France, Italy, U.K., Belgium, Spain, Russia, Turkey, Netherlands, Switzerland, rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, rest of Asia-Pacific, U.A.E., Saudi Arabia, Egypt, South Africa, Israel, and rest of Middle East and Africa.

North America is expected to dominate the market due to the presence of top business process as a service (BPaaS) service providers based on platform segment and the high adoption rate of cloud computing across the region.

Europe is expected to show the fastest growth in the market due to the growing need of business process as a service (BPaaS) to deploy a holistic solutions to address the overall cost of service delivery for platform solution instead of just operational cost which is contributing to the growth of the countries in the region.

The country section of the report also provides individual market-impacting factors and changes in regulation in the market domestically that impact the current and future trends of the market. Data points like downstream and upstream value chain analysis, technical trends, and Porter’s five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of Europe brands and the challenges faced due to large or scarce competition from local and domestic brands, the impact of domestic tariffs, and trade routes are considered while providing forecast analysis of the country data.     

Competitive Landscape and Global Business Process as a Service (BPaaS) Market Share Analysis

The business process as a service (BPaaS) market competitive landscape provides details by competitors. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, Europe presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, and application dominance. The above data points provided are only related to the companies' focus related to the business process as a service (BPaaS) market.

Some of the major players operating in the business process as a service (BPaaS) market are:

• IBM Corporation (U.S.)
• Capgemini (France)
• Cognizant (U.S.)
• Oracle (U.S.)
• Wipro Limited (India)
• Accenture (Ireland)
• Tata Consultancy Services Limited (India)
• HCL Technologies Limited (India)
• NTT DATA, Inc. (U.S.)
• DXC Technology Company (U.S.)
• Open Text Corporation (Canada)
• FUJITSU (Japan)
• Genpact (U.S.)
• ADP, Inc. (U.S.)
• Alight (U.S.)
• UKG Inc. (U.S.)
• WNS (Holdings) Ltd. (India)
• Conduent, Inc. (U.S.)
• Expertel S.A "proceedit" (Luxembourg)
• TIBCO Software Inc. (U.S.)
• Entercoms (U.S.)
• Avaloq (Switzerland)
• Scheer PAS Deutschland GmbH (Germany)
• Ceridian HCM, Inc. (U.S.)

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