글로벌 인터랙티브 키오스크 시장 – 2031년까지의 산업 동향 및 예측

대화형 키오스크 시장 분석 및 규모

시장은 수많은 이점을 제공하는 기술의 발전으로 계속 번창하고 있습니다. 터치리스 인터페이스, AI 통합, 강화된 보안과 같은 혁신이 시장 성장을 촉진하고 있습니다. 기업은 이러한 발전을 활용하여 운영을 간소화하고, 고객 참여를 개선하고, 귀중한 데이터 통찰력을 수집합니다. 결과적으로 시장은 다양한 산업에서 효율성, 편의성, 향상된 사용자 경험을 촉진합니다.

글로벌 인터랙티브 키오스크 시장 규모는 2023년에 281억 3천만 달러로 평가되었으며, 2031년까지 418억 8천만 달러에 도달할 것으로 예상되며, 2024년에서 2031년까지의 예측 기간 동안 CAGR은 5.1%입니다. Data Bridge Market Research에서 큐레이팅한 시장 보고서에는 시장 가치, 성장률, 세분화, 지리적 범위, 주요 업체와 같은 시장 시나리오에 대한 통찰력 외에도 심층적인 전문가 분석, 지리적으로 표현된 회사별 생산 및 용량, 유통업체 및 파트너의 네트워크 레이아웃, 자세하고 업데이트된 가격 추세 분석, 공급망 및 수요의 적자 분석이 포함됩니다.

보고 범위 및 시장 세분화       

Market Definition

An interactive kiosk is a self-service terminal that provides users with information, services, or transactions. Typically found in public spaces such as malls, airports, or museums, these touch-screen devices allow users to navigate through menus, select options, and complete tasks such as purchasing tickets, checking-in for flights, or accessing directories. They enhance convenience and accessibility for users while reducing the need for staff assistance.

Interactive kiosk Market Dynamics

Drivers

• Rising Integration with Emerging Technologies

Integration with emerging technologies such as AI, AR, and IoT amplifies interactive kiosks' capabilities. AI enhances user interactions, AR provides immersive experiences, and IoT enables real-time data collection for personalized services, driving customer engagement and satisfaction. For instance, an interactive kiosk in retail can utilize AI for virtual assistants, AR for virtual try-on experiences, and IoT for inventory tracking, enhancing the shopping experience.

• Growing Digital Transformation Initiatives

Interactive kiosks play a pivotal role in modernizing customer-facing operations amid digital transformation initiatives. Offering convenience and engagement, they enhance customer experiences, streamline processes, and foster business efficiency. Through integrating self-service technologies, companies enhance efficiency, reduce costs, and elevate the overall customer experience, aligning with contemporary digital trends. For instance, A retail chain implements it for self-checkout, offering customers a seamless, efficient shopping experience while reducing the need for traditional cashier staff, thereby streamlining operations and embracing digital innovation.

Opportunities

• Increasing Accessibility and Inclusivity

Interactive kiosks, when designed with accessibility features, cater to users with disabilities, ensuring equal access to services. Incorporating features such as adjustable height, tactile interfaces, and screen readers enhances usability, fostering inclusivity in public spaces. For instance, tactile buttons and voice-guided navigation facilitate interaction for visually impaired users, promoting a seamless experience for all individuals.

• Rising Industry-Specific Applications

Interactive kiosks revolutionize sectors like retail, enabling self-checkout, reducing queues, and enhancing customer convenience. Their tailored functionalities streamline processes, improving efficiency and enhancing the overall shopping experience. In healthcare, kiosks streamline patient registration, enhancing efficiency. Hospitality utilizes kiosks for ticketing and check-in, while transportation benefits from improved wayfinding. Educational institutions employ kiosks for self-service information access, aiding students.

Restraints/Challenges

• Limited Customization Options

Off-the-shelf interactive kiosk solutions often come with restricted customization capabilities, posing a hurdle for businesses seeking to align kiosk functionalities with their unique requirements and branding preferences. This limitation can hinder seamless integration into existing systems, or the fulfillment of specific user interaction needs, potentially impacting the effectiveness and user experience of the deployed kiosk solutions.

• High Cost of Implementation

Implementing interactive kiosks presents a financial hurdle for businesses, particularly smaller ones, due to the substantial upfront investment required. This encompasses costs for hardware, interactive kiosk software, installation, and ongoing maintenance. Expenses can deter smaller enterprises from adopting technology, hindering customer engagement and operational efficiency. This financial strain limits their ability to leverage such tools for growth and competitiveness.

This market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the market, contact data bridge market research for an analyst brief, our team will help you take an informed market decision to achieve market growth.

Impact and Current Market Scenario of Raw Material Shortage and Shipping Delays

Data Bridge Market Research offers a high-level analysis of the market and delivers information by keeping in account the impact and current market environment of raw material shortage and shipping delays. This translates into assessing strategic possibilities, creating effective action plans, and assisting businesses in making important decisions.

Apart from the standard report, we also offer in-depth analysis of the procurement level from forecasted shipping delays, distributor mapping by region, commodity analysis, production analysis, price mapping trends, sourcing, category performance analysis, supply chain risk management solutions, advanced benchmarking, and other services for procurement and strategic support.

Expected Impact of Economic Slowdown on the Pricing and Availability of Products

When economic activity slows, industries begin to suffer. The forecasted effects of the economic downturn on the pricing and accessibility of the products are taken into account in the market insight reports and intelligence services provided by DBMR. With this, our clients can typically keep one step ahead of their competitors, project their sales and revenue, and estimate their profit and loss expenditures.

Recent Developments

• In January 2021, Diebold Nixdorf unveiled the DN Series EASY, a new line of self-service solutions catering to retailers' needs. These solutions target efficiency enhancement, shopping experience improvement, and cost reduction
• In January 2021, Magnit teamed up with NCR Corporation, introducing cutting-edge technology like self-service checkouts, kiosks, self-scanning systems, and AI-based video analytics to the Russian market
• In October 2020, Meridian introduced temperature screening kiosks offering contactless checks. Users scan individually by placing their face in a designated frame; their temperature is then read by a thermal sensor, displayed on-screen, with accuracy within ± 0.9°F, completing the process in approximately 2 seconds per person

Interactive kiosk Market Scope

The market is segmented on the basis of component, type, location, panel size, and end use. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Component

• Hardware
• Software
• Service

 Type

• Automated Teller Machine
• Retail Self-checkout
• Self-service
• Vending

End-Use

• BFSI
• Retail
• Food and Beverages
• Healthcare
• Government
• Travel and Tourism
• Others

 Location

• Indoor
• Outdoor

 Panel Size

• 17”-32”
• Above 32”

Interactive kiosk Market Regional Analysis/Insights

The market is analysed and market size insights and trends are provided by component, type, location, panel size, and end use as referenced above.

The countries covered in the market report are U.S., Canada, Mexico, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E., South Africa, Egypt, Israel, Rest of Middle East and Africa, Brazil, Argentina, and Rest of South America.

Asia-Pacific is projected to observe significant growth in the market, driven by expanding sectors such as organized retail, BFSI, tourism, and healthcare. In addition, increased product offering sales are anticipated to further propel market growth in the region in the coming years.

North America is expected to dominate the market, buoyed by its mature self-service kiosk systems market. The region's robust demand signals optimism for businesses, fueling further growth during the forecast period, bolstered by increasing adoption and technological advancements.

보고서의 국가 섹션은 또한 개별 시장 영향 요인과 국내 시장의 현재 및 미래 트렌드에 영향을 미치는 규제 변화를 제공합니다. 다운스트림 및 업스트림 가치 사슬 분석, 기술 트렌드 및 포터의 5가지 힘 분석, 사례 연구와 같은 데이터 포인트는 개별 국가의 시장 시나리오를 예측하는 데 사용되는 몇 가지 포인터입니다. 또한 글로벌 브랜드의 존재 및 가용성과 지역 및 국내 브랜드와의 대규모 또는 희소한 경쟁으로 인해 직면한 과제, 국내 관세 및 무역 경로의 영향이 국가 데이터에 대한 예측 분석을 제공하는 동안 고려됩니다.

경쟁 환경 및 대화형 키오스크 시장 점유율 분석

시장 경쟁 구도는 경쟁자별 세부 정보를 제공합니다. 포함된 세부 정보는 회사 개요, 회사 재무, 창출된 수익, 시장 잠재력, 연구 개발 투자, 새로운 시장 이니셔티브, 글로벌 입지, 생산 현장 및 시설, 생산 용량, 회사의 강점과 약점, 제품 출시, 제품 폭과 범위, 애플리케이션 우세입니다. 위에 제공된 데이터 포인트는 시장과 관련된 회사의 초점에만 관련이 있습니다.

시장에서 활동하는 주요 기업은 다음과 같습니다.

• 소스 테크놀로지스 LLC(미국)
• 고급 키오스크(미국)
• IER(프랑스)
• REDYREF(미국)
• Meridian 키오스크(미국)
• Advanced Co. LTD. (한국)
• Diebold Nixdorf, Incorporated(미국)
• 키오스크 정보 시스템(미국)
• Zebra Technologies Corp. (미국)
• NEXCOM International Co. Ltd.(대만)
• Olea Kiosks Inc. (미국)
• FrankMayer and Associates, INC. (미국)
• Lilitab, LLC(미국)
• 아칸테(영국)
• ZIVELO, Inc. (미국)
• 인투이페이스(프랑스)
• Aila Technologies, Inc. (미국)
• 다이나터치(미국)
• Peerless-AV(미국)

SKU-21030