世界の労働力管理市場の規模、シェア、トレンド分析レポート – 業界の概要と 2032 年までの予測

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人材管理市場分析

組織がテクノロジー主導のソリューションを通じて人材の最適化を優先する中、ワークフォース マネジメント市場は急速に成長しています。ワークフォース マネジメントには、従業員のスケジュール管理、出勤状況の追跡、人件費の予算編成、分析を目的としたさまざまなツールとシステムが含まれます。特にリモートおよびハイブリッド作業環境でのクラウド ベース ソリューションの採用の増加は、市場拡大を推進する重要な要因です。企業は、生産性の向上、人件費の削減、コンプライアンスの確保のために、これらのソリューション内で AI と機械学習を活用することが増えています。最近の動向としては、従業員エクスペリエンスの向上を目的とした SAP と Qualtrics の提携や、従業員エンゲージメント ツール スイートの拡張を目的とした UKG による Reflexis Systems, Inc. の戦略的買収など、システム機能の強化を目的とした提携や買収が挙げられます。企業が変化する仕事の傾向に対応して俊敏性を求める中、ワークフォース マネジメント ソリューションは運用効率をサポートする堅牢な機能を提供し、今後数年間の持続的な成長に向けて市場を位置づけています。

人材管理市場規模

世界の労働力管理市場規模は、2024年に550.6億米ドルと評価され、2025年から2032年の予測期間中に10.20%のCAGRで成長し、2032年までに1197.4億米ドルに達すると予測されています。市場価値、成長率、市場セグメント、地理的範囲、市場プレーヤー、市場シナリオなどの市場洞察に加えて、データブリッジ市場調査チームがまとめた市場レポートには、詳細な専門家分析、輸入/輸出分析、価格分析、生産消費分析、ペストル分析が含まれています。

人材管理市場の動向

「AIと機械学習の導入」

組織が従業員の生産性と業務効率を向上させる革新的なソリューションを模索する中、人材管理市場は急速に進化しています。注目すべき傾向として、人材管理システム内での AI と機械学習の採用が増加しており、これにより予測的なスケジュール設定、従業員エンゲージメントの強化、リアルタイム分析が可能になります。データ主導の意思決定への移行により、企業は変化する人材ニーズに適応し、人件費を最適化し、労働法の遵守を確保できます。クラウドベースやモバイル対応のプラットフォームなどのイノベーションも、特にリモートワークやハイブリッドワークモデルの台頭により、注目を集めています。これらのテクノロジーが進歩するにつれ、人材管理システムは、プロセスを合理化し、ダイナミックな労働環境で競争力を維持するために組織にとって不可欠なツールになりつつあります。

レポートの範囲と人材管理市場のセグメンテーション    

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人材管理市場の定義

人材管理とは、組織が従業員の生産性を最適化し、スケジュール、出勤、労働力予測、コンプライアンスなど、人材のさまざまな側面を管理するために使用する一連のツール、プロセス、戦略を指します。これらのシステムは、企業が人材のパフォーマンスを計画、追跡、分析し、適切な数のスタッフが適切なタイミングで適切なタスクに割り当てられるようにするのに役立ちます。人材管理ソリューションは、業務を合理化し、人材のニーズに関するリアルタイムの洞察を提供することで、効率を改善し、人件費を削減し、従業員の満足度を高めることを目的としています。

人材管理市場の動向

ドライバー

• リモートワークとハイブリッドワークモデルの台頭

リモートおよびハイブリッド作業環境への移行により、クラウドベースの労働力管理ソリューションの需要が大幅に高まり、この傾向は市場の主要な成長原動力となっています。企業が分散チームに適応するにつれて、さまざまな場所でのリアルタイムの追跡、タスク管理、コラボレーションをサポートする柔軟でスケーラブルなツールが必要になります。クラウドベースのソリューションにより、管理者は生産性を監視し、リソースを効果的に割り当て、従業員がどこで働いているかに関係なく円滑な運用を確保できます。この適応性により労働力管理が合理化され、組織はエンゲージメントと効率性を維持できるため、クラウドベースのツールは進化する現代の職場に不可欠なものとなっています。

• 中小企業における導入増加

中小企業 (SME) では、クラウドベースの導入オプションの手頃な価格と拡張性の向上に牽引されて、人材管理ソリューションの導入が増えています。これらのソリューションは、インフラストラクチャや IT リソースへの多額の先行投資を必要とせずに、人材を効率的に管理する柔軟性を中小企業に提供します。クラウドベースのシステムでは、リアルタイム データ、従業員のスケジュール、出席追跡、コンプライアンス管理に簡単にアクセスできるため、中小企業の業務の効率化に役立ちます。これらのツールが利用しやすくなると、中小企業は生産性を向上させ、人件費を削減し、人材を最適化できるため、人材管理ソリューションは成長戦略の不可欠な部分になります。

機会

• モバイルおよびクラウドベースのソリューション

The rise of remote and hybrid work models has created a significant opportunity for mobile-friendly and cloud-based workforce management systems. These solutions offer businesses the flexibility and scalability needed to effectively manage distributed teams, regardless of location. By leveraging cloud technology, companies can streamline employee scheduling, attendance tracking, and task management in real time, ensuring seamless coordination across geographically dispersed teams. The accessibility of mobile platforms further enhances convenience, allowing managers and employees to interact and manage tasks on-the-go. As the workforce continues to embrace flexible work arrangements, the demand for such systems presents a key growth opportunity in the market.

• Integration with Other Business Systems

Workforce management solutions that seamlessly integrate with other business systems, such as human resources (HR) and payroll, present a significant market opportunity. These integrated systems provide businesses with a holistic approach to workforce management, streamlining processes and reducing administrative overhead. By combining workforce scheduling, time tracking, and payroll management in a unified platform, organizations can improve data accuracy, ensure compliance, and enhance overall efficiency. This integration also allows for better decision-making by providing comprehensive insights into labor costs, employee performance, and operational trends. As businesses seek to optimize their workforce operations, the demand for integrated solutions is expected to drive market growth.

Restraints/Challenges

• Shortage of Skilled Professionals

A shortage of skilled professionals capable of managing and optimizing workforce management systems poses a significant challenge in the market. As organizations adopt more advanced, data-driven tools to streamline operations, the need for employees who can effectively implement, customize, and troubleshoot these systems grows. Without a skilled workforce, businesses may struggle to fully leverage the capabilities of workforce management solutions, leading to inefficiencies and underperformance. This talent gap can also delay system implementation and limit the potential benefits of automation and real-time analytics. As the demand for these solutions rises, addressing this skill shortage will be crucial for market growth.

• Maintenance and Ongoing Costs

While cloud-based workforce management systems offer scalability and flexibility, they also come with recurring subscription fees and ongoing maintenance costs, which can be a significant financial burden for smaller organizations. These continuous expenses may make it challenging for small and medium-sized enterprises (SMEs) with limited budgets to invest in and sustain such solutions over time. Additionally, while the initial setup cost may be lower than on-premise systems, the long-term financial commitment to cloud services can add up, potentially limiting the adoption of workforce management systems by SMEs. This pricing structure represents a key restraint in the market for these organizations.

This market report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

Workforce Management Market Scope

The market is segmented on the basis of offering, organization size, operating systems, deployment model, and end-user. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Offering

• Solutions
• Services

Organization Size:

• Large Enterprises
• Small & Medium Enterprises

Operating Systems

• Windows
• Android
• iOS
• LINUX
• Others

Deployment Model

• Cloud
• On-Premises

End-User

• Banking, Financial Services, and Insurance
• Automotive
• Telecom and IT
• Manufacturing
• Healthcare
• Defense and Government
• Transportation and Logistics
• Consumer Goods and Retail
• Energy and Utilities Solutions
• Others

 Workforce Management Market Regional Analysis

The market is analyzed and market size insights and trends are provided by country, offering, organization size, operating systems, deployment model, and end-user as referenced above.

The countries covered in the market report are U.S., Canada, Mexico in North America, Germany, Sweden, Poland, Denmark, Italy, U.K., France, Spain, Netherland, Belgium, Switzerland, Turkey, Russia, Rest of Europe in Europe, Japan, China, India, South Korea, New Zealand, Vietnam, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in Asia-Pacific (APAC), Brazil, Argentina, Rest of South America as a part of South America, U.A.E, Saudi Arabia, Oman, Qatar, Kuwait, South Africa, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA).

North America leads the global workforce management market due to its large, mature market and the presence of numerous large enterprises. The region benefits from a highly skilled workforce and a strong inclination towards technology adoption. Companies in North America are highly invested in advanced solutions, seeking to enhance operational efficiency and secure a competitive edge in the market.

Asia-Pacific is experiencing significant growth in the workforce management market, driven by rapid industrialization, digital transformation, and the increasing adoption of technology across various sectors. The region is witnessing rising demand for automation and cloud-based solutions to streamline workforce operations and improve efficiency. Additionally, the expanding middle-class workforce, coupled with the need for companies to optimize resources, is fueling the market's growth.

The country section of the report also provides individual market impacting factors and changes in market regulation that impact the current and future trends of the market. Data points such as down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.

Workforce Management Market Share

The market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to market.

Workforce Management Market Leaders Operating in the Market Are:

• UKG Inc. (U.S.)
• Reflexis Systems, Inc. (U.S.)
• SAP (Germany)
• Verint Systems Inc. (U.S.)
• ADP (U.S.)
• ATOSS Software AG (Germany)
• NICE (Israel)
• Workday, Inc. (U.S.)
• Visier, Inc. (Canada)
• Ceridian HCM, Inc. (U.S.)
• Paylocity (U.S.)
• Paycom Payroll LLC (U.S.)
• Sumtotal Systems, LLC (U.S.)
• Infor (U.S.)
• Cegid Meta4 (Spain)
• Ramco Systems (India)
• Replicon (U.S.)
• IBM (U.S.)
• INFORM Software (Germany)
• InVision AG (Germany)
• Oracle (U.S.)

Latest Developments in Workforce Management Market

• In June 2023, Strata Decision Technology introduced its Real-Time Workforce Management (RTWM) solution, designed to address the financial and operational goals of nursing leaders. Built on the StrataJazz platform, this solution equips nursing leaders with accurate, actionable data to improve communication between staff and leadership. By moving away from traditional, manual methods that often result in inconsistent data and unreliable forecasts, the RTWM solution enables more effective decision-making and smoother transitions from analysis to implementation
• In May 2023, WorkAxle partnered with TalenTeam to offer advanced workforce management solutions aimed at improving operational efficiency for businesses in Europe and the Middle East. This collaboration allows WorkAxle to expand its footprint in the European market while providing tailored solutions that address the unique needs of organizations in the Middle East. By leveraging local expertise, the partnership enhances WorkAxle's ability to deliver customized, high-impact workforce management solutions across diverse regional markets
• In April 2023, Workday, Inc. teamed up with Alight, Inc. to deliver a streamlined, integrated payroll solution for HR and payroll professionals globally. Initially launched across six key European regions, including Benelux, Germany, Italy, the Nordics, Spain, and Switzerland, the collaboration combines Alight's technology platform, Alight Worklife, with Workday Human Capital Management on a single, unified digital platform. This integration aims to provide organizations with a seamless and efficient solution to effectively manage the complexities of a multinational workforce, offering consistent and improved payroll and HR services
• In March 2023, UJET, Inc. introduced UJET WFM in collaboration with Google Cloud, offering innovative workforce management solutions for the contact center industry. Integrated within the Google Cloud Contact Center AI Platform, UJET WFM enhances the efficiency of remote contact center agents by providing accurate predictions, effective planning, and real-time compliance monitoring. This partnership aims to improve both agent performance and customer experience by delivering reliable, data-driven insights and tools to optimize workforce management
• 2023年1月、アクセンチュアはUKG Inc.と提携し、アーデント・ヘルス・サービスの業務全体で人材の可視性と俊敏性の向上を支援しました。30の病院と200のケア施設を管理するアーデントは、柔軟なスケジュール管理ソリューションを導入することで、最前線の従業員のワークライフバランスの向上に注力しています。このコラボレーションを通じて、アクセンチュアとUKGはアーデントの人材管理を変革し、業務を最適化し、従業員のエクスペリエンスを向上させ、新たなビジネス価値を生み出すことを目指しています。

SKU-14162