Increased Demand for Automation and Efficiency is Driving the Growth of the U.S. Self-Checkout Systems Market

The U.S. self-checkout systems market is experiencing a surge in demand driven by the escalating need for automation and efficiency in retail operations. Retailers are increasingly turning to self-checkout solutions to streamline their checkout processes, reduce labor costs, and enhance operational efficiency. Growing advancements in technology, such as AI-driven image recognition and seamless integration with mobile payment options, self-checkout systems offer an efficient and convenient shopping experience for consumers while enabling retailers to optimize their resources and focus on delivering exceptional service. As the retail landscape continues to evolve, self-checkout systems will play a pivotal role in meeting the growing demand for automation and efficiency, driving further innovation and growth in the U.S. self-checkout systems market.

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Data Bridge Market Research analyses that the U.S. Self-Checkout Systems Market is expected to reach USD 3.57 billion by 2031 from USD 1.31 billion in 2023 growing with a CAGR of 13.7% in the forecast period of 2024 to 2031.

Key Findings of the Study

Growing Shift Towards Cashless Payments

The surging popularity of cashless payments such as credit cards, debit cards, and mobile wallets is a key driver propelling the U.S. self-checkout systems market. This synergy stems from the inherent compatibility between these payment methods and the functionalities of self-checkout kiosks. As customers increasingly move away from cash, the need for efficient and contactless checkout solutions grows. Self-checkout systems seamlessly integrate with cashless payment options, offering a faster and more convenient checkout experience for customers, ultimately leading to higher customer satisfaction and potentially increased sales. 

Report Scope and Market Segmentation

Segment Analysis

The U.S. self-checkout systems market is segmented into two notable segments which are based on the offering and end user.

• On the basis of offering, the U.S. self-checkout systems market is segmented into hardware, software, and services

In 2024, hardware segment is dominating U.S. Self-Checkout Systems Market

In 2024, hardware segment is dominating U.S. self-checkout systems market with a market share of 55.94% due to its tangible offerings such as touchscreen interfaces, barcode scanners, and payment terminals, which are essential components for enabling efficient and user-friendly self-checkout experiences, driving widespread adoption.

• On the basis of end user, the U.S. self-checkout systems market is segmented into grocery, general merchandise, fuel & convenience, restaurant, fashion/specialty, hospitality, travel, entertainment, and others

In 2024, grocery segment is dominating U.S. Self-Checkout Systems Market

In 2024, grocery segment is dominating U.S. self-checkout systems market with a market shares of 34.63% as it caters to a high volume of transactions, necessitating efficient checkout processes, and the diverse range of items requires flexible and adaptable self-checkout systems to accommodate various products and customer preferences.

Major Players

Data Bridge Market Research analyzes NCR Voyix Corporation (U.S.), Diebold Nixdorf, Incorporated (U.S.), VeriFone, Inc. (U.S.), Posiflex Technology, Inc. (Taiwan), Pan-Oston (U.S.) as the major companies operating in the U.S. self-checkout systems market.

Market Developments

• In January 2024, NCR Voyix Corporation introduced a new self-checkout solution The Next Generation Self-Checkout Solution, to adapt to the rise of frictionless hybrid stores. By incorporating various signals like bar code scanning and computer vision, the solution aims to reduce shopper friction and enhance inclusivity. The launch coincides with the growing $31 billion unattended payments market driven by increased reliance on contactless transactions due to health concerns
• In August 2023, Verifone's recent collaboration with Check Point Software Technologies showcases the expansion of its payment acceptance monetization platform, known as 2Checkout, into new sectors beyond traditional retail. By selecting Verifone's platform for global online sales of its Training Certifications division, Check Point demonstrates the versatility and scalability of Verifone's solutions
• In April 2024, EDEKA Jaeger Introduces AI-powered Age Verification at Self-Service Checkouts. EDEKA Jaeger, part of the EDEKA Group, which is one of the leading German supermarket organizations, is now offering customers in the 24/7 store at Stuttgart Airport the opportunity to authorize the purchase of age-restricted goods like alcoholic beverages at the self-service checkout using automatic age recognition. The AI-based solution Vynamic® Smart Vision I Age Verification from Diebold Nixdorf), a world leader in transforming the way people shop, complements the previously required approval by store attendants. This considerably speeds up transactions at the self-service checkouts and gives employees more time for customer service and other responsibilities
• In February 2024, Toshiba Global Commerce Solutions, in collaboration with North Country Business Products (NCBP) and LOC Software, is empowering Metcalfe's Market to expand its self-checkout capabilities. This strategic partnership enhances customer service through data-driven decision-making and loyalty programs, while future-proofing store operations.
• In February 2024, Toshiba Global Commerce Solutions collaborates with Chedraui, a premier grocery retailer in Mexico, to expand the adoption of the Self-Checkout System 7 in their stores. This partnership aims to enhance the checkout experience for consumers while aligning with industry trends and evolving customer needs

As per Data Bridge Market Research analysis:

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