Table of Content
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 OVERVIEW OF U.S. RETAIL SERVICE MARKET
1.4 CURRENCY AND PRICING
1.5 LIMITATIONS
1.6 MARKETS COVERED
2 MARKET SEGMENTATION
2.1 MARKETS COVERED
2.2 GEOGRAPHICAL SCOPE
2.3 YEARS CONSIDERED FOR THE STUDY
2.4 DBMR TRIPOD DATA VALIDATION MODEL
2.5 MULTIVARIATE MODELLING
2.6 SERVICE TIMELINE CURVE
2.7 MARKET APPLICATION COVERAGE GRID
2.8 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS
2.9 DBMR MARKET POSITION GRID
2.1 SECONDARY SOURCES
2.11 ASSUMPTIONS
3 EXECUTIVE SUMMARY
4 PREMIUM INSIGHTS
4.1 U.S. RETAIL SERVICE MARKET, COMPANY LANDSCAPE BY APPLICATION
4.1.1 COMPANY SHARE ANALYSIS: BY GROCERY
4.1.2 COMPANY SHARE ANALYSIS: GENERAL MERCHANDISE
4.1.3 COMPANY SHARE ANALYSIS: FASHION SPECIALITY
4.1.4 COMPANY SHARE ANALYSIS: FUEL & CONVENIENCE
4.1.5 COMPANY SHARE ANALYSIS: HOSPITALITY
4.1.6 COMPANY SHARE ANALYSIS: TRAVEL
4.1.7 COMPANY SHARE ANALYSIS: ENTERTAINMENT
4.1.8 COMPANY SHARE ANALYSIS: RESTRURANT
5 MARKET OVERVIEW
5.1 DRIVERS
5.1.1 RAPID TECHNOLOGICAL ADVANCEMENTS
5.1.2 INCREASING COMPLEXITY OF RETAIL OPERATIONS
5.1.3 GROWING FOCUS ON CUSTOMER EXPERIENCE
5.1.4 TRANSFORMATION TOWARDS DATA-DRIVEN DECISION MAKING
5.2 RESTRAINTS
5.2.1 HIGH COST RESTRAINT FOR SMBS
5.2.2 GOVERNMENT RULES AND REGULATIONS
5.3 OPPORTUNITIES
5.3.1 EXPANSION OF E-COMMERCE
5.3.2 EMERGENCE OF SMART RETAIL SOLUTIONS
5.4 CHALLENGES
5.4.1 SHORTAGE OF SKILLED LABOUR AND WORKFORCE MANAGEMENT
6 U.S. RETAIL SERVICE MARKET, BY SERVICES
6.1 OVERVIEW
6.2 CONSULTING & TRAINING
6.3 INSTALLATION & INTEGRATION
6.4 SUPPORT & MAINTENANCE
7 U.S. RETAIL SERVICE MARKET, BY APPLICATION
7.1 OVERVIEW
7.2 GROCERY
7.2.1 CONSULTING & TRAINING
7.2.2 INSTALLATION & INTEGRATION
7.2.3 SUPPORT & MAINTENANCE
7.3 GENERAL MERCHANDISE
7.3.1 CONSULTING & TRAINING
7.3.2 INSTALLATION & INTEGRATION
7.3.3 SUPPORT & MAINTENANCE
7.4 FASHION/SPECIALTY
7.4.1 CONSULTING & TRAINING
7.4.2 INSTALLATION & INTEGRATION
7.4.3 SUPPORT & MAINTENANCE
7.5 FUEL & CONVENIENCE
7.5.1 CONSULTING & TRAINING
7.5.2 INSTALLATION & INTEGRATION
7.5.3 SUPPORT & MAINTENANCE
7.6 HOSPITALITY
7.6.1 CONSULTING & TRAINING
7.6.2 INSTALLATION & INTEGRATION
7.6.3 SUPPORT & MAINTENANCE
7.7 RESTAURANT
7.7.1 CONSULTING & TRAINING
7.7.2 INSTALLATION & INTEGRATION
7.7.3 SUPPORT & MAINTENANCE
7.8 TRAVEL
7.8.1 CONSULTING & TRAINING
7.8.2 INSTALLATION & INTEGRATION
7.8.3 SUPPORT & MAINTENANCE
7.9 ENTERTAINMENT
7.9.1 CONSULTING & TRAINING
7.9.2 INSTALLATION & INTEGRATION
7.9.3 SUPPORT & MAINTENANCE
7.1 OTHERS
7.10.1 CONSULTING & TRAINING
7.10.2 INSTALLATION & INTEGRATION
7.10.3 SUPPORT & MAINTENANCE
8 U.S. RETAIL SERVICE MARKET, COMPANY LANDSCAPE
8.1 COMPANY SHARE ANALYSIS: U.S.
9 SWOT ANALYSIS
10 COMPANY PROFILE
10.1 DELOITTE
10.1.1 COMPANY SNAPSHOT
10.1.2 REVENUE ANALYSIS
10.1.3 PRODUCT PORTFOLIO
10.1.4 RECENT DEVELOPMENT
10.2 HCL TECHNOLOGIES LIMITED
10.2.1 COMPANY SNAPSHOT
10.2.2 REVENUE ANALYSIS
10.2.3 SERVICE PORTFOLIO
10.2.4 RECENT DEVELOPMENTS
10.3 INFOSYS LIMITED
10.3.1 COMPANY SNAPSHOT
10.3.2 REVENUE ANALYSIS
10.3.3 SERVICE PORTFOLIO
10.3.4 RECENT DEVELOPMENTS
10.4 WIPRO
10.4.1 COMPANY SNAPSHOT
10.4.2 REVENUE ANALYSIS
10.4.3 SERVICE PORTFOLIO
10.4.4 RECENT DEVELOPMENTS
10.5 ASPIRE SYSTEMS
10.5.1 COMPANY SNAPSHOT
10.5.2 SERVICE PORTFOLIO
10.5.3 RECENT DEVELOPMENT
10.6 ACCENTURE
10.6.1 COMPANY SNAPSHOT
10.6.2 REVENUE ANALYSIS
10.6.3 SERVICE PORTFOLIO
10.6.4 RECENT DEVELOPMENTS
10.7 CGI INC.
10.7.1 COMPANY SNAPSHOT
10.7.2 REVENUE ANALYSIS
10.7.3 SERVICE PORTFOLIO
10.7.4 RECENT DEVELOPMENTS
10.8 EXLSERVICE HOLDINGS, INC.
10.8.1 COMPANY SNAPSHOT
10.8.2 REVENUE ANALYSIS
10.8.3 SERVICE PORTFOLIO
10.8.4 RECENT DEVELOPMENTS
10.9 DIEBOLD NIXDORF, INCORPORATED
10.9.1 COMPANY SNAPSHOT
10.9.2 REVENUE ANALYSIS
10.9.3 SERVICE PORTFOLIO
10.9.4 RECENT DEVELOPMENTS
10.1 FUJITSU
10.10.1 COMPANY SNAPSHOT
10.10.2 REVENUE ANALYSIS
10.10.3 PRODUCT PORTFOLIO
10.10.4 RECENT DEVELOPMENTS
10.11 ORACLE
10.11.1 COMPANY SNAPSHOT
10.11.2 REVENUE ANALYSIS
10.11.3 PRODUCT PORTFOLIO
10.11.4 RECENT DEVELOPMENTS
10.12 NCR VOYIX CORPORATION
10.12.1 COMPANY SNAPSHOT
10.12.2 REVENUE ANALYSIS
10.12.3 SERVICE PORTFOLIO
10.12.4 RECENT DEVELOPMENT
10.13 RETAIL SERVICES GROUP
10.13.1 COMPANY SNAPSHOT
10.13.2 PRODUCT PORTFOLIO
10.13.3 RECENT DEVELOPMENTS
11 QUESTIONNAIRE
12 RELATED REPORTS
List of Table
TABLE 1 U.S. RETAIL SERVICE MARKET, BY SERVICES, 2022-2031 (USD MILLION)
TABLE 2 U.S. RETAIL SERVICE MARKET, BY APPLICATION, 2022-2031 (USD MILLION)
TABLE 3 U.S. GROCERY IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 4 U.S. GENERAL MERCHANDISE IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 5 U.S. FASHION/SPECIALTY IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 6 U.S. FUEL AND CONVENIENCE IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 7 U.S. HOSPITALITY IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 8 U.S. RESTAURANT IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 9 U.S. TRAVEL IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 10 U.S. ENTERTAINMENT IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
TABLE 11 U.S. OTHERS IN RETAIL SERVICE MARKET, BY SERVICE, 2022-2031 (USD MILLION)
List of Figure
FIGURE 1 U.S. RETAIL SERVICE MARKET: SEGMENTATION
FIGURE 2 U.S. RETAIL SERVICE MARKET: DATA TRIANGULATION
FIGURE 3 U.S. RETAIL SERVICE MARKET: DROC ANALYSIS
FIGURE 4 U.S. RETAIL SERVICE MARKET: REGIONAL VS COUNTRY ANALYSIS
FIGURE 5 U.S. RETAIL SERVICE MARKET: COMPANY RESEARCH ANALYSIS
FIGURE 6 U.S. RETAIL SERVICE MARKET: MULTIVARIATE MODELLING
FIGURE 7 U.S. RETAIL SERVICE MARKET: SERVICE TIMELINE CURVE
FIGURE 8 U.S. RETAIL SERVICE MARKET: MARKET APPLICATION COVERAGE GRID
FIGURE 9 U.S. RETAIL SERVICE MARKET: INTERVIEW DEMOGRAPHICS
FIGURE 10 U.S. RETAIL SERVICE MARKET: DBMR MARKET POSITION GRID
FIGURE 11 U.S. RETAIL SERVICE MARKET: SEGMENTATION
FIGURE 12 INCREASING COMPLEXITY OF RETAIL OPERATIONS IS EXPECTED TO DRIVE U.S. RETAIL SERVICE MARKET IN THE FORECAST PERIOD OF 2024 TO 2031
FIGURE 13 CONSULTING & TRAINING SEGMENT IS EXPECTED TO ACCOUNT FOR THE LARGEST SHARE OF U.S. RETAIL SERVICE MARKET IN 2024 & 2031
FIGURE 14 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 15 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 16 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 17 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 18 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 19 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 20 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 21 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
FIGURE 22 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES OF U.S. RETAIL SERVICE MARKET
FIGURE 23 U.S. RETAIL SERVICE MARKET: BY SERVICES 2023
FIGURE 24 U.S. RETAIL SERVICE MARKET: BY APPLICATION, 2023
FIGURE 25 U.S. RETAIL SERVICE MARKET: COMPANY SHARE 2023 (%)
