- Field Service Management (FSM) solutions play a pivotal role across industries such as utilities, telecommunications, manufacturing, healthcare, and transportation, offering improved operational efficiency, real-time tracking, and better customer satisfaction
- Market growth is being driven by the increasing adoption of cloud-based platforms, rising demand for mobility and remote workforce management, and the integration of AI, IoT, and AR technologies in field operations
- North America is expected to dominate the field service management market with the largest market share of 27.11%, driven by a strong digital infrastructure, high technology adoption rates, and the presence of leading FSM vendors in the region
- Asia-Pacific is expected to be the fastest-growing region in the field service management market during the forecast period due to rapid industrialization, government smart city initiatives, and the surge in mobile-based FSM solutions
- The Solution segment is anticipated to dominate the FSM market with a market share of 82.02% in 2025, due to its ability to offer end-to-end service optimization, automated scheduling, and enhanced customer engagement tools
