Frequently Asked Questions
The market is segmented based on , By Application (Customer Service and Support, Marketing, Sales and Others), Deployment Types (Hosted, On-Premise and Hybrid), Solutions (Social Monitoring And Social Listening, Social Mapping, Social Middleware, Social Management and Social Measurement), End-Users (Academia and Government, Automotive, Transportation And Logistics, Banking , Financial Services and Insurance (BFSI), Consumer Goods and Retail, Energy, Power and Utilities, Healthcare, Oil and Gas and Telecom and IT), Organization Size (Small and Medium Businesses (SMB) and Large Enterprise) – Industry Trends and Forecast to 2030.
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The Global Customer Relation Management Market size was valued at USD 58.82 USD Billion in 2022.
The Global Customer Relation Management Market is projected to grow at a CAGR of 18% during the forecast period of 2023 to 2030.
The major players operating in the market include IBM, Oracle, Microsoft, SAP SE, Cisco Systems, Aptean, bBooth, Big Purple Dot, HubSpot, DecisionLink, Infusionsoft, Pegasystems, QuickPivot, SalesDrip, Salesforce, SugarCRM, Yes Lifecycle Marketing, Zendesk, Zeta Global Corp, VMware.
The market report covers data from the U.S., Canada, Mexico, Brazil, Argentina, Rest of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of the Middle East and Africa.
