Global Intercom Devices Market – Industry Trends and Forecast to 2030

Intercom Devices Market Analysis and Insights

The global intercom devices market is the collective and worldwide industry encompassing the production, distribution, and utilization of communication systems designed to facilitate two-way voice and often, video communication between individuals across different locations within buildings, facilities, or confined spaces. This market includes a diverse range of intercom solutions, both traditional and technologically advanced, utilized across residential, commercial, industrial, institutional, and public sectors. The market involves the development of hardware, software, and integrated systems that contribute to enhancing communication efficiency, security, and convenience, thereby addressing a variety of needs and applications across various global industries and settings.

Data Bridge Market Research analyzes that the global intercom devices market is expected to reach a value of USD 58,127.45 million by 2030, growing with a CAGR of 12.7 % during the forecast period.

Market Definition

Intercom devices facilitate real-time communication and are widely adopted in residential, commercial, and industrial settings. In homes, intercoms provide enhanced security and convenient internal communication. Industrial applications involve intercoms for secure access control. The market is driven by the growing demand for security equipment and technological advancements, including wireless and IP-based solutions, which improve communication range. However, challenges such as privacy concerns and integration complexities could restrain market growth. One significant market opportunity lies in the integration of intercom devices with smart home ecosystems. Moreover, the ongoing technological advancements in video and audio quality, and the integration of AI and cloud services, further elevate the market's potential.

Global Intercom Devices Market Dynamics

This section deals with understanding the market drivers, opportunities, restraints, and challenges. All of this is discussed in detail below:     

Driver

• Advent of Advanced Security Audio-Visual Systems

The advent of advanced security audio-visual systems has significantly transformed the landscape of the market, ushering in a new era of enhanced communication, surveillance, and security capabilities. This technological evolution has spurred remarkable innovations in intercom devices, driving their demand across diverse industries and regions. Traditional intercom systems primarily focused on audio communication. However, the integration of advanced security audio-visual systems has brought about a revolutionary shift by combining both audio and video elements. This convergence has empowered users with the ability to not only hear but also see the individuals they are communicating with. In security contexts, this translates to improved verification processes, as personnel can visually confirm the identity of visitors before granting access. This heightened level of verification augments security protocols, making intercom devices an integral component of modern access control and surveillance systems, which is expected to drive market growth.

Restraint

• Rise in Cyber Security and Threats Weakening Intercom Solutions

Cybercrime/hacking and cybersecurity issues have increased by 600% during the pandemic across all sectors. Flaws in network or software security are a weakness that hackers exploit to perform unauthorized actions within a system. According to Purple Sec LLC, in 2018 mobile malware variants for mobile have increased by 54% 2018, out of which 98% of mobile malware target Android devices. 25% of businesses are estimated to have been victims of crypto-jacking, including the security industry. For instance, Rambus Company stated that about 80% of IoT devices are prone to cyber-attacks. The hack could be identification theft by hacking the information from unprotected smart home appliances and internet-connected devices such as smart locks, smart video door locks, biometrics devices, and others. Smart security can also malfunction if there is no protective firewall and strong cyber security application.

Opportunity

• Growing Government Initiatives Toward the Development of Smart Cities

The initiatives taken by the government in smart cities and communities are done by two governance bodies that are a high-level group advising the European Commission (EC) made up of senior representatives from industries, cities, and civil society, and the smart cities stakeholder platform. The platform focuses on identifying the solutions and needs of various developers. Smart cities are urban areas that leverage technology and data-driven solutions to enhance the quality of life for residents, improve sustainability, and streamline urban management. Intercom devices, with their communication, security, and integration capabilities, play a pivotal role in shaping the communication infrastructure of these smart cities, which is expected to provide opportunities for market growth.

Challenge

• Malfunction Issues Associated with the Intercom Devices

While intercom devices offer numerous benefits in communication, security, and convenience, technical glitches and malfunctions can undermine their effectiveness and erode customer trust. These issues can impact various aspects of the market and create obstacles that manufacturers and providers need to address. Intercom devices are relied upon for communication, security, and access control purposes. Malfunctions such as dropped calls, poor audio quality, or video lag can lead to concerns about the reliability of the devices. Users may become hesitant to depend on intercom systems for critical functions, eroding trust and potentially leading them to seek alternative solutions.

Malfunctioning intercom devices can lead to a subpar user experience, frustrating users, and diminishing overall satisfaction. Difficulties in initiating communication, delayed responses, or unclear audio can lead to user dissatisfaction and negative perceptions of the technology. Unhappy customers may be less likely to recommend intercom devices to others, impacting word-of-mouth referrals and potential growth.

Recent Developments

• In September 2022, Hangzhou Hikvision Digital Technology Co., Ltd. introduced its MinMoe Iris Recognition Terminal, setting new standards in access control security. Leveraging the unique and stable iris patterns of individuals, this innovative terminal ensures precise identification and differentiation within just one second, even at a distance of up to 70 cm. Its incorporation of color imaging and video anti-counterfeiting further guarantees accuracy. The terminal's multi-method authentication, including iris recognition, face recognition, fingerprint, and cards, enhances flexibility and security for access control solutions.
• In June 2022, ABB continued to elevate the global intercom devices market with its cutting-edge Welcome IP portfolio, redefining door entry control from single dwellings to Multi-Dwelling Units (MDUs). This innovative range encompasses a spectrum of features, including audio/video transmission, intercom, access control, and IP camera integration. The flexible IP infrastructure facilitates easy planning, high scalability, and robust cyber security. Notably, the flagship Welcome IP station boasts a 5-inch touch display, ensuring intuitive user interaction. The IP Touch internal touchscreen and ABB Welcome app seamlessly integrate with the external unit, offering a unified design. ABB's Welcome IP range embodies modernity, versatility, and enhanced functionality, catering to diverse residential and commercial needs.

Global Intercom Devices Market Scope

The global intercom devices market is segmented into fifteen notable segments based on system type, component, device type, material, power supply, access control, technology, keypad, communication type, price category, communication, application, installation, end user, and distribution channel. 

System Type

• Wired
• Wireless

On the basis of system type, the market is segmented into wired and wireless.

Component

• Hardware
• Software
• Services

On the basis of component, the market is segmented into hardware, software, and services.

Device Type

• Door Entry Systems
• Handheld Devices
• Video Baby Monitors

On the basis of device type, the market is segmented into door entry systems, handheld devices, and video baby monitors.

Material

• Aluminium
• Stainless Steel 
• Tempered Glass
• Plastic
• Others

On the basis of material, the market is segmented into aluminum, stainless steel, tempered glass, plastic, and others.

Power Supply

• Less than 20 W
•  More than 20 W

On the basis of power supply, the market is segmented into less than 20 W and more than 20 W.

Access Control

• Cards
• Fingerprint Readers
• Proximity Cards
• Password Access
• Face Recognition
• Others

On the basis of access control, the market is segmented into cards, fingerprint readers, proximity cards, password access, face recognition, and others.

Technology

• Analog
• IP Based

On the basis of technology, the market is segmented into analog and IP-based.

Keypad

• Mechanical Button
• Touch Pad

On the basis of keypad, the market is segmented into mechanical button and touch pad.

Communication Type

• Only Audio
• Audio/Video

On the basis of communication type, the market is segmented into audio/video and only audio.

Pricing Category

• Low (Below USD 100)
• Medium (USD 100- USD 500)
• High (Above USD 500) 

On the basis of price category, the market is segmented into low (below USD 100), medium (USD 100- USD 500), and high (above USD 500). 

Communication

• Push-To-Talk
• Hands-Free Or Handset (Duplex)

On the basis of communication, the market is segmented into push-to-talk and hands-free or handset (duplex). 

Application

• Indoor
• Outdoor

On the basis of application, the market is segmented into outdoor and indoor.

Installation

• Flush
• Surface

On the basis of installation, the market is segmented into flush and surface.

 End User

• Commercial
• Residential
• Industries
• Government

On the basis of end user, the market is segmented into commercial, residential, industries, and government.

Distribution Channel

• Offline
• Online 

On the basis of distribution channel, the market is segmented into offline and online. 

Global Intercom Devices MarketRegional Analysis/Insights

The global intercom devices market is segmented into fifteen notable segments based on system type, component, device type, material, power supply, access control, technology, keypad, communication type, price category, communication, application, installation, end user, and distribution channel.     

The countries covered in this market report are U.S., Canada, Mexico, Germany, U.K., France, Spain, Italy, Netherlands, Russia, Switzerland, Denmark, Sweden, Poland, Belgium, Turkey, Norway, Finland, Rest of Europe, China, Japan, South Korea, India, Malaysia, Taiwan, Australia & Zealand, Singapore, Indonesia, Thailand,  Philippines, Vietnam, Rest of Asia-Pacific, Brazil, Argentina, Rest of South America, South Africa, Saudi Arabia, U.A.E., Kuwait, Qatar, Egypt, Israel, and Rest of Middle East and Africa.        

North America is expected to dominate the market due to the presence of key market players in the largest consumer market with a high GDP. The U.S. is expected to dominate the North America region due to the strong presence of key players. Germany is expected to dominate the Europe region due to the increasing demand from emerging markets and expansion. China is expected to dominate the Asia-Pacific region due to increasing customer inclinations toward recording devices.

The country section of the report also provides individual market-impacting factors and changes in regulation in the market domestically that impact the current and future trends of the market. Data points such as new sales, replacement sales, country demographics, regulatory acts, and import-export tariffs are some of the major pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from global brands, and the impact of sales channels are considered while providing forecast analysis of the country data.

Competitive Landscape and Global Intercom Devices Market Share Analysis

The global intercom devices market competitive landscape provides details of competitors. Details included are company overview, company financials, revenue generated, market potential, investment in R&D, new market initiatives, production sites and facilities, company strengths and weaknesses, product launch, product approvals, product width and breadth, application dominance, and product type lifeline curve. The above data points provided are only related to the company’s focus on the market.

Some of the major players operating in the global intercom devices market are Hangzhou Hikvision Digital Technology Co., Ltd, SAMSUNG ELECTRONICS CO., LTD., Panasonic Holdings Corporation, Schneider Intercom GmbH (A  Subsidiary of TKH GROUP), Siedle, URMET S.p.A.,  Zicom, ABB, Aiphone Corporation, Godrej & Boyce Manufacturing Company Limited, Axis Communications AB (A Subsidiary of Canon Group), Gira, Zenitel, The Akuvox Company, Hager Group, GUANGDONG ANJUBAO DIGITAL TECHNOLOGY CO.,LTD, Schneider Electric, Alpha Communications, COMELIT S.p.A., FERMAX ELECTRÓNICA, S.A.U., TCS TürControlSysteme AG, TOA Corporation, Honeywell International Inc., Dahua Technology Co., Ltd, Legrand Group, Xiamen Leelen Technology Co.,Ltd., and COMMAX among others.

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