Frequently Asked Questions
The market is segmented based on Global Business Process Outsourcing (BPO) Market, By Outsourcing Type (Offshore, Nearshore, and Onshore), Service (Voice Processing, Telemarketing Services, Image Editing Services, Virtual Staffing Services, 3D Visualization Services, and Others) Application (Customer Care, Finance and Accounting, Talent and HR Services, Sales and Marketing, Sourcing, Procurement & Supply Chain, Facilities and Administration, Product Engineering, Training, and Others), Deployment Mode (On Premise, and Cloud), Organization Size (Large Enterprises, and SMEs), Ownership (Captive, and Third Party), Outsourcing Approach (Best-Shore, Bundled Services, Contract Based, and Fee For Service), End User (BFSI, IT and Telecommunication, Healthcare, Manufacturing, Retail & E-commerce, Government & Defense, Transportation and Logistics, Travel and Hospitality, Education, Energy and Utilities, and Others) – Industry Trends and Forecast to 2031.
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The Global Business Process Outsourcing Market size was valued at USD 7.18 USD Billion in 2023.
The Global Business Process Outsourcing Market is projected to grow at a CAGR of 8.5% during the forecast period of 2024 to 2031.
The major players operating in the market include Quarnstrom & Vang , Mediterranean Consulting , Parera Consulting Group SL , Newco communications , Callgest , DISYS , Xterna , Grupo CMC , Nova BPO , TRIA HORA , Cognodata , DAEM Dirección y Administración de Empresas, S.A. , Abinitio Consulting SLU , UNISONO SOLUTIONS GROUP S.L. , Essentiel-outsourcing , Wallner Group , CPM International , Bukit BPO by BC , TDCX , WebhelpIBM Corporation , Cognizant , Capgemini , Genpact , ADP, and Wipro Limited .
The market report covers data from the U.S., Canada, Mexico, Germany, Sweden, Poland, Denmark, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E., South Africa, Egypt, Israel, Rest of Middle East and Africa, Brazil, Argentina, and Rest of South America.
