- In November 2023, Amazon Web Services Inc. debuted the Amazon WorkSpaces Thin Client, a compact computer that workers can use to access cloud-based virtual desktops. It is integrated with Amazon AppStream, the third cloud service. Companies can use AppStream to host virtual desktops, which contain multiple applications, as well as to make individual business applications available to employees from the cloud
- In May 2024, Colt Technology Services (Colt) announced the expansion to its Colt Intelligent Communications (CIC) Unified Communications as a Service (UCaaS) with availability in seven European countries. The countries include the Czech Republic, Finland, Luxembourg, Norway, Poland, Romania, and Slovakia. This expansion will enable businesses to benefit from the quality, security, and flexibility delivered by Colt’s suite of fully compliant cloud voice services in 20 countries across Europe and Japan. Its CIC services give employees an enjoyable, connected digital user experience for greater productivity and performance by bringing together AI-based enterprise applications in the cloud-delivered by a single provider.
- In August 2024, according to an article published by the Economic Times, top IT and ITes companies realigned their workspaces to prioritize flexibility, innovation, and sustainability, with flexible space in real estate portfolios expected to reach 10-15%, totaling over 50 million square feet. This shift reflects a rising global demand for adaptable work environments focused on operational resilience. Industry leaders are increasingly utilizing data analytics and AI to enhance performance and meet evolving needs, aligning with the Workspace as a Service (WaaS) market's focus on providing flexible, efficient, and sustainable solutions for modern workspaces.
- In March 2024, according to an article published by the BBC, companies increasingly sought workplace-experience consultants to redesign offices that promote flexibility, comfort, and engagement, especially as employees resist returning to traditional office setups. Consultants offered innovative solutions such as personalized office environments, advanced acoustics, and customized color schemes to enhance productivity and well-being. This shift reflects a growing demand in the Workspace as a Service (WaaS) market, where companies invest in adaptive and human-centric spaces, aiming to retain talent by providing flexible, tech-equipped, and appealing work environments tailored to evolving employee needs.
- In April 2024, according to an article published by the business-standard, Wipro secured a major AI-driven contract with Nokia to transform its digital workplace services for approximately 86,700 employees across 130 countries. This collaboration involves creating a customized, AI-powered, cloud-based solution to optimize Nokia’s employee service desk, providing secure, modular, and automated IT support in real time. This development aligns with the Workspace as a Service (WaaS) market trend, where companies increasingly adopt advanced, AI-based solutions to enhance employee experience and drive productivity in digital work environments.
Frequently Asked Questions
The market is segmented based on Global Workspace as a service Market Segmentation, By Offering (Solutions and Services), Deployment Type (Public, Private, and Hybrid), End User (Large Enterprises and Small and Medium Enterprises), Vertical (Banking, Financial Services and Insurance (BFSI), Retail, Government, Healthcare, Manufacturing, Telecom and IT, Utilities, Travel and Hospitality, Education, and Others) – Industry Trends and Forecast to 2031
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The Global Workspace As A Service Market size was valued at USD 7.90 USD Billion in 2023.
The Global Workspace As A Service Market is projected to grow at a CAGR of 9.89% during the forecast period of 2024 to 2031.
The market report covers data from the U.S., Canada, Mexico, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific, Saudi Arabia, U.A.E., South Africa, Egypt, Israel, Rest of Middle East and Africa, Brazil, Argentina, Rest of South America.
