Frequently Asked Questions
The market is segmented based on Global Call Center Artificial Intelligence (AI) Market, By Component (Solutions, Services), Application (Workforce Optimization, Predictive Call Routing, Journey Orchestration, Agent Performance Management, Sentiment Analysis, Appointment Scheduling), Organization Size (SME, Large Enterprises), Deployment Mode (Cloud, On-Premises), End Use (BFSI, Retail & E-Commerce, Media & Entertainment, Healthcare, IT & Telecom, Travel & Hospitality) – Industry Trends and Forecast to 2030.
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The Global Call Center Ai Market size was valued at USD 2294.22 USD Billion in 2022.
The Global Call Center Ai Market is projected to grow at a CAGR of 15.7% during the forecast period of 2023 to 2030.
The major players operating in the market include Oracle, IBM, RACKSPACE TECHNOLOGY, Microsoft, VMware , Dell , Redcentric plc, Google LLC, Cisco Systems , Red Hat , Getronics, Hewlett Packard Enterprise Development LP, CenturyLink, NEC Corporation, Joyent , AT&T Intellectual Property, Citrix Systems , NTT DATA Corporation.
The market report covers data from the U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, Israel, Egypt, South Africa, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America.
