Global Banking Hardware Maintenance, Software Support and Helpdesk Support Services Market – Industry Trends and Forecast to 2030

Global Banking Hardware Maintenance, Software Support and Helpdesk Support Services  Market, By Service Type (ATM – Maintenance Service Costs, ATM – Operational Support Service Costs, Digital Signage Systems, Queue Management System, Currency Sorters, detectors and Counters, Banking Kiosk, End User Devices, Peripherals), Components (Hardware, Software) – Industry Trends and Forecast to 2030.

Banking Hardware Maintenance, Software Support and Helpdesk Support Services Market Analysis and Size

The demand for banking hardware maintenance, software support, and helpdesk support services has been greatly increased by the rapid population rise in emerging nations and the increasing emphasis on enhancing customers' in-branch experience. Additionally, the use of self-service devices like ATMs, cash deposit machines, banking kiosks, and digital signage systems in banks is anticipated to increase demand for maintenance and support services. These determinants are further anticipated to generate significant amounts of revenue over the forecast period. 

Data Bridge Market Research analyses that the Banking Hardware Maintenance, Software Support and Helpdesk Support Services  market which was USD 10,405.12 million in 2022, would rocket up to USD 19,395.68 million by 2030, and is expected to undergo a CAGR of 8.10% during the forecast period. This indicates that the market value. “ATM – Maintenance Service Costs” dominates the service type segment of the banking hardware maintenance, software support and helpdesk support services market owing to the high demand of this type of services in the market. 

In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.

Report Scope and Market Segmentation

Market Definition

The business strategists can find a wealth of useful information from the banking industry's hardware, software, and helpdesk support services. It gives an industry overview for software support, banking hardware maintenance, and help desk support services, together with cost, revenue, demand, and supply data from the past and the future. 

Banking Hardware Maintenance, Software Support and Helpdesk Support Services Market Dynamics

Drivers

 Increasing Requirement of hardware maintenance, software support and helpdesk services

These services assist the banks in drastically lowering downtime and operating expenses. Businesses provide services and solutions that streamline the cash procedures throughout the entire branch. These products and services automate the handling and processing of cash, which increases productivity, lowers costs, and enables the bank to better utilize its workforce by concentrating on improving the client experience and other crucial activities. Consequently, the banking hardware maintenance, software support and helpdesk support services are largely demanded across the organizations. 

Increasing demand for data security

A growing number of remote workers has generated new security challenges for businesses during the forecast period. Banking Hardware Maintenance, Software Support and Helpdesk Support Services provides a scalable and secure infrastructure for these services, which supports businesses to protect their data and decrease cyberattack risks. Overall, the growing demand for data security in businesses is a major factor likely to drive the growth of the banking hardware maintenance, software support and helpdesk support services market. 

Opportunities

The multiple advantages associated with banking hardware maintenance, software support and helpdesk support services

Organizations need storage performance that is fast and reliable. Banking Hardware Maintenance, Software Support and Helpdesk Support Services (HCI) offers safe and secure infrastructure. Banking Hardware Maintenance, Software Support and Helpdesk Support Services consolidates resources, streamlines management, and lowers costs by integrating networking and computation into a single system. These advantages have led to the augmented adoption of Banking Hardware Maintenance, Software Support and Helpdesk Support Services in many enterprises. As a result, the demand for Banking Hardware Maintenance, Software Support and Helpdesk Support Services increases, likely enhancing market growth. 

The growing acceptance of the cloud platforms for businesses

The increasing acceptance of cloud platforms for businesses, mainly in developing countries, is expected to increase market growth in Asia-Pacific. For instance, in 2020, as per the Nutanix Cloud Index 2018, India will observe triple growth in adopting hybrid cloud workloads from 13 percent to 43 percent. The increasing adoption of digital technology for customer engagement is growing the company's focus on business expansion and developing new products. 

Restraints/Challenges

Increasing limitations on Banking Hardware Maintenance, Software Support and Helpdesk Support Services standards

Growing limitations on Banking Hardware Maintenance, Software Support and Helpdesk Support Services standards are expected to obstruct the market's growth during the forecast period. For instance, problems with cloud compatibility and scalability can create major problems for organizations or enterprises that want to deploy Banking Hardware Maintenance, Software Support and Helpdesk Support Services systems. 

High cost associated with implementation

Banking Hardware Maintenance, Software Support and Helpdesk Support Services products normally carry a premium price tag because there is no integrated interoperability between seller offerings. Aggregated nodes can enforce undesirable capital charges for resources that might not all be required. Furthermore, maintenance contract and software licensing costs can increase recurring Banking Hardware Maintenance, Software Support and Helpdesk Support Services costs. These factors will hamper the market growth. 

This Banking Hardware Maintenance, Software Support and Helpdesk Support Services  market  report provides details of new recent developments, trade regulations, import-export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on the banking hardware maintenance, software support and helpdesk support services market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

Recent Development

In February 2020, by joining forces with Platt Nera International Limited, Hitachi Terminal Solutions (Thailand) Co., Ltd., a regional affiliate of Hitachi-Omron Terminal Solutions, Corp., was able to secure a contract for the deployment and management outsourcing of an ATM from the Government Savings Bank, a state-owned bank in Thailand. For a period of five years, Hitachi Terminal Solutions in Thailand will offer GSB full operation services, including asset provision, operations, monitoring, and maintenance for 2,900 ATMs

Global Banking Hardware Maintenance, Software Support and Helpdesk Support Services Market Scope 

The banking hardware maintenance, software support and helpdesk support services market is segmented on the basis of service type and components. The growth amongst these segments will help you analyze meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.

Service Type

•  ATM – Maintenance Service Costs
•  ATM – Operational Support Service Costs
•  Digital Signage Systems
•  Queue Management System
•  Currency Sorters
•  Detectors and Counters, Banking Kiosk
•  End User Devices
•  Peripherals

Components

•  Hardware
•  Software

Banking Hardware Maintenance, Software Support and Helpdesk Support Services Market Regional Analysis/Insights

The banking hardware maintenance, software support and helpdesk support services market is analyzed and market size insights and trends are provided by country, service type and component as referenced above.

The countries covered in the Banking Hardware Maintenance, Software Support and Helpdesk Support Services  market  report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E., South Africa, Egypt, Israel, rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and rest of South America as part of South America.

North America is expected to dominate the market due to the strong base of automotive facilities, strong presence of major players in the market.

Asia-Pacific is expected to witness significant growth during the forecast period of 2023 to 2030 due to the increase in government initiatives to promote awareness, rise in automotive facilities, growing research activities in the region, availability of massive untapped markets, large population pool. 

The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.    

ICT Infrastructure growth Installed base and New Technology Penetration

The banking hardware maintenance, software support and helpdesk support services market also provides you with detailed market analysis for every country growth in healthcare expenditure for capital equipment, installed base of different kind of products for banking hardware maintenance, software support and helpdesk support services market, impact of technology using life line curves and changes in healthcare regulatory scenarios and their impact on the banking hardware maintenance, software support and helpdesk support services market. The data is available for historic period 2010-2020.

Competitive Landscape and Banking Hardware Maintenance, Software Support and Helpdesk Support Services Market Share Analysis

The banking hardware maintenance, software support and helpdesk support services market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies' focus related to banking hardware maintenance, software support and helpdesk support services market.

Some of the major players operating in the banking hardware maintenance, software support and helpdesk support services market are:

• Diebold Nixdorf, Incorporated (U.S.)
• NCR Corporation (U.S.)
• Oki Electric Industry Co., Ltd. (Japan)
• Loomis AB (Sweden)
• Glory Global Solutions (International) Limited (U.K.)
• Hitachi, Ltd. (Japan)
• CashLink Global Systems Pvt. Ltd. (India)
• Cardtronics (U.S.)